AFSANA SHAIKH
621/K5, Yash CHS LTD, MMRDA COLONY, KANJURMARG WEST,MUMBAI
Summary
Results-oriented professional with extensive experience at Cognizant in optimizing workflow efficiency and accuracy in medical documentation. Expertise in HIPAA compliance and medical terminology, complemented by strong problem-solving skills and leadership capabilities. Proven track record in enhancing process quality and delivering impactful healthcare solutions. Aiming to leverage these skills to further advance operational excellence within the healthcare sector. Innovative senior process executive with several years of demonstrated expertise in process engineering and top level process leadership. Inspiring leader with proven success at spreading value of top-notch business processes throughout an entire organization. Especially gifted at making development and implementation of business processes entire team effort.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Process Executive
Cognizant (Remote)
Bengaluru
07.2023 - 01.2025
- Accurately document physician-patient encounters, including history of present illness (HPI), physical examination, assessments, procedures, and treatment plans.
- Enter patient information into the EHR under physician supervision during or immediately after the patient visit.
- Review and organize lab results, imaging reports, and previous medical records as directed by the provider.
- Ensure documentation meets regulatory and quality standards.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Collaborate with physicians, nurses, and other healthcare professionals to improve workflow efficiency.
- Monitor the status of documentation and assist in finalizing charts for provider review and sign-off.
- Assisted physicians with documentation of patient visits by entering detailed information into the electronic health record.
- Experienced in supporting and documenting for various medical specialists including Cardiologists, Internal Medicine Physicians, Oncologists, Psychiatrists, Family Medicine Doctors, and more.
- Proficient in understanding and transcribing specialty-specific terminology, treatment plans, and patient histories to ensure accurate and comprehensive documentation.
- Guide and train junior or new scribes on documentation quality, EHR navigation, and compliance.
- Provide feedback on performance and accuracy.
- Anticipate provider needs during high-volume patient loads.
- Participate in continuous training programs and encourage learning within the team.
Quality Documentation Specialist
Nuance Communications (Remote)
Bengaluru
08.2022 - 06.2023
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
Medical Content Writer
Neural IT
Airoli, Navi Mumbai
11.2021 - 08.2022
- Analyze and summarize medical records for legal and insurance purposes.
- Ensure completeness, accuracy, and chronological organization of patient case files.
- Identify missing documents, discrepancies, or red flags in medical history.
- Assist in preparing medico-legal case files for court proceedings, insurance claims, or legal reviews.
- Draft medical summaries, incident reports, and timelines based on patient records.
- Help attorneys and legal teams understand medical terminology, diagnoses, and procedures.
- Ensure all documentation complies with HIPAA, hospital policy, and legal standards.
- Maintain strict confidentiality of sensitive medical and legal information.
- Arrange and present medical evidence in a legally admissible format.
- Proofread all medical-legal documents for grammatical, factual, and formatting errors.
- Cross-reference diagnoses, medications, and treatments against original records.
Medical Transcriber
Health Prime Services Pvt Ltd.
Andheri, Mumbai
01.2018 - 11.2021
- Conducted quality control checks of transcribed documents to ensure accuracy.
- Reviewed and transcribed medical reports, including laboratory results and radiology images.
- Developed accurate, timely and comprehensive written documentation for patient care activities.
- Transcribed dictated notes from physicians into structured format using established guidelines.
- Performed research on unfamiliar terms or abbreviations encountered while transcribing documents.
- Attended continuing education courses focusing on advances in medicine, medical terminology, anatomy, physiology, pharmacology., as required by employer or regulatory agency policies, procedures.
Quality Control Analyst
Geo-Chem Laboratories Pvt. Ltd.
Kanjurmarg East, Mumbai
01.2017 - 10.2017
- Performed pH, conductivity and water hardness tests on samples using standard laboratory techniques.
- Calibrated and maintained laboratory equipment such as spectrophotometers and titrators.
- Documented all testing procedures, results and observations accurately in lab notebooks.
- Participated in the development of new methods for analyzing samples.
Education
MBA - Healthcare Management
Welingkar Institute
Mumbai, India04-2020
Bachelor of Science - Chemistry
Vikas College of Arts, Commerce, And Science
Mumbai, India04-2016
Skills
- Documentation skills
- HIPAA compliance
- Patient history expertise
- Medical terminology proficiency
- Critical thinking
- Anatomy and physiology
- Problem-solving
- Data entry experience
- Medical transcription
- Leadership capability
- Medicinal knowledge
- Graphic design
- Editing
- Legal documentation
- Task prioritization
Affiliations
- Interested in new learning.
- Cooking new recipes.
- Graphic designing.
- Travelling.
- Social media managing.
- Candle making.
Certification
- Medical Coding for U.S. Healthcare Industry (Instructor : Yunikee) - Udemy (27/09/2024)
- Certificate Course in Pharmacovigilance (Instructor : SG Pharma Trainings) - Udemy (05/12/2024).
- The Project Management Course (Instructor : 365 Careers) - Udemy (05/12/2024)
- Medical Writing Skills for Beginners (Instructor : Virginia Chachati, MPharm) - Udemy (06/12/2024)
Languages
3,B1,6,C2
Timeline
Senior Process Executive
Cognizant (Remote)
07.2023 - 01.2025
Quality Documentation Specialist
Nuance Communications (Remote)
08.2022 - 06.2023
Medical Content Writer
Neural IT
11.2021 - 08.2022
Medical Transcriber
Health Prime Services Pvt Ltd.
01.2018 - 11.2021
Quality Control Analyst
Geo-Chem Laboratories Pvt. Ltd.
01.2017 - 10.2017
MBA - Healthcare Management
Welingkar Institute
Bachelor of Science - Chemistry
Vikas College of Arts, Commerce, And Science
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