Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Afsha  Sayyed

Afsha Sayyed

Aesthetician 13 + Years Of Experience /Administrator Or Experience / Document Controller / Manager / Currently Available In Dubai
Al Ibriz Building Oud Mehta

Summary

Dedicated professional with over 13 years of experience in the beauty and wellness industry, excelling as an Aesthetician. Seeking a challenging role as an Office Administrator or Receptionist in a medical setting, leveraging extensive customer service skills and a proven track record of client relations.

Overview

17
17
years of professional experience

Work History

Sales / Office Coordinator / Receptionist

Healthserve Health Consultancy
Pune
01.2024 - 06.2024
  • Managed front desk operations, ensuring a smooth and welcoming environment for
  • Coordinated with various departments to
  • streamline processes and improve productivity.
  • Organised company events, meetings, and conferences, handling logistics and travel
  • arrangements.
  • Acted as a liaison between staff and management,
  • facilitating communication and addressing
  • concerns.

Dr Viral Desai

DHI/CPLSS
Pune
11.2020 - 04.2023
  • Managed front desk operations, ensuring a smooth and welcoming environment for patients
  • Handled appointment scheduling, phone inquiries, and patient check-ins
  • Collaborated with medical staff to coordinate patient care and streamline administrative processes

Medical Aesthetician

Spark Skin Clinic
Pune
01.2016 - 10.2020
  • Collaborated with medical and spa staff to determine personalized treatment plans
  • Expertly provided skincare services, including facials, body treatments, and hair treatments
  • Successfully promoted retail product offerings and managed front office responsibilities
  • Demonstrated proficiency in handling VIP guests and preferred

Skin Therapist

Glamour Care
North Carolina Charlotte
06.2014 - 12.2015
  • Conducted comprehensive skin evaluations and recommended suitable treatments and products
  • Utilized laser and wax treatments for hair removal and performed specialised peels and masks
  • Stayed current on industry trends, products, and research to deliver high-quality services.

Medical Aesthetician cum Front Office Executive

Kaya Skin Care Clinic
Pune
08.2013 - 05.2014
  • Delivered personalised skincare treatments, including facials, chemical peels, and microdermabrasion
  • Demonstrated a customer-centric approach, assessing client needs and tailoring effective skincare regimens
  • Excelled in creating a positive and comfortable experience for clients, ensuring exceptional customer service
  • Proficient in educating clients on skincare routines and recommending products
  • Stayed abreast of industry trends through ongoing education, contributing to a holistic approach to beauty and wellness.

Customer Care Sr. Executive

Idea Cellular Ltd
Pune
08.2007 - 05.2013
  • Handling customer queries and maintaining relationships
  • Activation and handlings on-process issues
  • Daily report generation
  • Activation of SIM cards
  • Attending calls and emails
  • Updating excel files on daily basis
  • Handling customer escalations.

Education

Bachelors In Commerce -

Higher Secondary School Chandigarh Institute, 2012
Pune

Skills

Effective communication, rapport building, and interpersonal skills

Accomplishments

  • Consistently exceeded sales targets through effective product promotion and service recommendations.
  • Received recognition for outstanding customer service and commitment to client satisfaction.
  • Played a pivotal role in maintaining compliance standards and enhancing the overall client experience.

Timeline

Sales / Office Coordinator / Receptionist

Healthserve Health Consultancy
01.2024 - 06.2024

Dr Viral Desai

DHI/CPLSS
11.2020 - 04.2023

Medical Aesthetician

Spark Skin Clinic
01.2016 - 10.2020

Skin Therapist

Glamour Care
06.2014 - 12.2015

Medical Aesthetician cum Front Office Executive

Kaya Skin Care Clinic
08.2013 - 05.2014

Customer Care Sr. Executive

Idea Cellular Ltd
08.2007 - 05.2013

Bachelors In Commerce -

Higher Secondary School Chandigarh Institute, 2012
Afsha Sayyed Aesthetician 13 + Years Of Experience /Administrator Or Experience / Document Controller / Manager / Currently Available In Dubai