Afsha Sayyed
Aesthetician 13 + Years Of Experience /Administrator Or Experience / Document Controller / Manager / Currently Available In Dubai
Al Ibriz Building Oud Mehta
Summary
Dedicated professional with over 13 years of experience in the beauty and wellness industry, excelling as an Aesthetician. Seeking a challenging role as an Office Administrator or Receptionist in a medical setting, leveraging extensive customer service skills and a proven track record of client relations.
Overview
17
17
years of professional experience
Work History
Sales / Office Coordinator / Receptionist
Healthserve Health Consultancy
Pune
01.2024 - 06.2024
- Managed front desk operations, ensuring a smooth and welcoming environment for
- Coordinated with various departments to
- streamline processes and improve productivity.
- Organised company events, meetings, and conferences, handling logistics and travel
- arrangements.
- Acted as a liaison between staff and management,
- facilitating communication and addressing
- concerns.
Dr Viral Desai
DHI/CPLSS
Pune
11.2020 - 04.2023
- Managed front desk operations, ensuring a smooth and welcoming environment for patients
- Handled appointment scheduling, phone inquiries, and patient check-ins
- Collaborated with medical staff to coordinate patient care and streamline administrative processes
Medical Aesthetician
Spark Skin Clinic
Pune
01.2016 - 10.2020
- Collaborated with medical and spa staff to determine personalized treatment plans
- Expertly provided skincare services, including facials, body treatments, and hair treatments
- Successfully promoted retail product offerings and managed front office responsibilities
- Demonstrated proficiency in handling VIP guests and preferred
Skin Therapist
Glamour Care
North Carolina Charlotte
06.2014 - 12.2015
- Conducted comprehensive skin evaluations and recommended suitable treatments and products
- Utilized laser and wax treatments for hair removal and performed specialised peels and masks
- Stayed current on industry trends, products, and research to deliver high-quality services.
Medical Aesthetician cum Front Office Executive
Kaya Skin Care Clinic
Pune
08.2013 - 05.2014
- Delivered personalised skincare treatments, including facials, chemical peels, and microdermabrasion
- Demonstrated a customer-centric approach, assessing client needs and tailoring effective skincare regimens
- Excelled in creating a positive and comfortable experience for clients, ensuring exceptional customer service
- Proficient in educating clients on skincare routines and recommending products
- Stayed abreast of industry trends through ongoing education, contributing to a holistic approach to beauty and wellness.
Customer Care Sr. Executive
Idea Cellular Ltd
Pune
08.2007 - 05.2013
- Handling customer queries and maintaining relationships
- Activation and handlings on-process issues
- Daily report generation
- Activation of SIM cards
- Attending calls and emails
- Updating excel files on daily basis
- Handling customer escalations.
Education
Bachelors In Commerce -
Higher Secondary School Chandigarh Institute, 2012
PuneSkills
Effective communication, rapport building, and interpersonal skills
Proficient in performing medical skincare treatments and skin analysis
In-depth knowledge of skincare maintenance regimens and retail product offerings
Familiarity with medical therapy prerequisite protocols and obtaining informed consent
Strong background in front office management and essential administrative responsibilities
Detail-Oriented: A meticulous professional with a keen eye for detail in all administrative tasks
Document controller
Accomplishments
- Consistently exceeded sales targets through effective product promotion and service recommendations.
- Received recognition for outstanding customer service and commitment to client satisfaction.
- Played a pivotal role in maintaining compliance standards and enhancing the overall client experience.
Timeline
Sales / Office Coordinator / Receptionist
Healthserve Health Consultancy
01.2024 - 06.2024
Dr Viral Desai
DHI/CPLSS
11.2020 - 04.2023
Medical Aesthetician
Spark Skin Clinic
01.2016 - 10.2020
Skin Therapist
Glamour Care
06.2014 - 12.2015
Medical Aesthetician cum Front Office Executive
Kaya Skin Care Clinic
08.2013 - 05.2014
Customer Care Sr. Executive
Idea Cellular Ltd
08.2007 - 05.2013
Bachelors In Commerce -
Higher Secondary School Chandigarh Institute, 2012