Summary
Overview
Work History
Education
Skills
Timeline
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Afshan Begum

Hyderabad

Summary

Demonstrated expertise in developing automation concepts and control drawings tailored to client requirements, ensuring project specifications are met. Collaborated effectively with cross-functional teams to address product and service challenges, contributing to enhanced productivity and customer satisfaction. Utilized advanced technical skills to troubleshoot intricate automation issues, maintain version control of automation scripts, and implement innovative solutions. Communicated project updates and insights to stakeholders, facilitating alignment and timely execution of automation projects.

Overview

7
7
years of professional experience

Work History

Sr Automation Specialist I

S & P Global
Hydrerabad
10.2021 - Current
  • Developed automation concepts and control drawings to meet client requirements and provided technical guidance to junior team members.
  • Collaborated with cross‑functional teams to resolve product and service issues, driving increased productivity and customer satisfaction.
  • Leveraged advanced technical skills to troubleshoot complex challenges, maintain version control for automation scripts, and deliver creative solutions.
  • Communicated project status and insights to stakeholders, ensuring alignment and timely delivery of automation initiatives.

Transaction Risk Investigator

Amazon Development Centre India Pvt. Ltd
Banglore
07.2020 - 10.2021
  • Responded to account risks including identity fraud, theft, and forgery, and conducted statistical analyses to identify trends and insights.
  • Tracked investigations from initiation to resolution, suggesting changes to senior management with data-driven recommendations and supporting implementation.
  • Monitored customer accounts for suspicious activity, assessed risk levels, and ensured compliance with anti-money laundering regulations.
  • Developed procedures for investigating high-risk transactions and identified root causes, providing long-term solutions and risk mitigation strategies.

Transaction Process Associate

Accenture
Hydrerabad
04.2018 - 02.2020
  • I have worked as Transaction Process Associate with over three years of expertise processing 5,000+ daily financial transactions—payments, settlements, and reversals—with 99.9% accuracy and unwavering SLA compliance. By expertly reconciling GL and sub‑ledgers within 24 hours, I cut outstanding exceptions by 30% and accelerated end‑to‑end cycle times by 20% through strategic process improvements. Leveraging advanced SQL and Excel (including VBA), I automated manual reporting workflows to slash data‐extraction time by 40%. I rigorously uphold GWF guidelines and internal controls, ensuring full audit readiness and promptly escalating high‑risk items. As a collaborative partner, I’ve driven seamless system upgrades alongside IT and risk teams, achieving zero critical incidents in go‑live deployments. Additionally, I mentored new hires in transaction workflows and SOPs, reducing onboarding time by 25% and fostering a high‑performance team culture.

Education

Bachelor of Technology - Computer Science Engineering

MLR Institute of Technology
Hyderabad
08-2017

Skills

  • Automation scripting
  • Version control
  • Technical troubleshooting
  • Process improvement
  • Data analysis
  • SQL programming
  • Web Scraping
  • Automation
  • Mozenda
  • Web Watcher
  • Python scripting
  • ETL (Extract, Transform, Load)
  • Data Manipulation
  • Data Analysis
  • SQL
  • HTML
  • C, C
  • JAVA
  • Database Management
  • Workflow Automation
  • Cross‑functional Collaboration
  • Data Integrity
  • Compliance (Legal & Ethical Standards)
  • Online Data Collection
  • Large‑Scale Dataset Processing
  • Power automation
  • Advance Excel
  • Reporting & Insights

Timeline

Sr Automation Specialist I

S & P Global
10.2021 - Current

Transaction Risk Investigator

Amazon Development Centre India Pvt. Ltd
07.2020 - 10.2021

Transaction Process Associate

Accenture
04.2018 - 02.2020

Bachelor of Technology - Computer Science Engineering

MLR Institute of Technology

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Afshan Begum