Afshana Yousuf
Maharaj Gunj
Summary
Dynamic Office Assistant with proven expertise at J&K Bank Rural Self Employment Training Institute, enhancing operational efficiency through effective management of schedules and correspondence. Skilled in financial reporting and office management, I excel in teamwork and meeting planning, ensuring precise communication and exceptional client service. Committed to optimizing processes for improved outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
J&K Bank Rural Self Employment Training Institute
08.2021 - 05.2023
- Provided Administrative Support by managing schedules, handling correspondence, and maintaining office supplies to ensure smooth day-to-day operations.
- Assisted in managing client enquiries and directed them to the appropriate departments, enhancing customer service and satisfaction.
- Processed and organised documentation for inter & external communications, prepared and edited documents to produce precise, accurate and professional communication ensuring accuracy and timely distribution.
- Coordinated meetings and appointments for senior staff, optimizing time management and operational efficiency.
- Maintained filing systems (both electronic and physical), ensuring easy retrieval of important documents & compliance with organisational policies.
- Handled routine office tasks, Input data into spreadsheets and databases. including data entry, record keeping and complied date to produce reports.
Education
Masters of Commerce - (M. Com)
Central University of Kashmir
Ganderbal, (J&K) IndiaBachelors of Commerce (B. Com)
University of Kashmir
Women's College Skills
- Financial Accounting & Reporting
- Management Information System (MIS)
- Office Management
- Mail Handling
- Budgeting & Financial Analysis
- Meeting Planning
- Microsoft Office Suit
- Team Work
Certification
- O Level (Diploma in Computers), NIELIT - One Year
- Certificate Course in Computers (CCC) - NIELIT
Languages
English
Urdu
Hindi
Kashmiri
Interests
Playing
Gardening
Social Work
Music
Timeline
Office Assistant
J&K Bank Rural Self Employment Training Institute
08.2021 - 05.2023
Masters of Commerce - (M. Com)
Central University of Kashmir
Bachelors of Commerce (B. Com)
University of Kashmir
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