Aftab Halani
Self Employed
Hyderabad,India
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Manager of Sales and Production
Modern Suppermarket
Hyderabad , Telangana
04.2020 - Current
Customer Service Associate
tech mahindra
hyderabad, india
12.2019 - 02.2020
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Recovery officer
Ismalia cooperative credit society
Hyderabad, telangana
06.2018 - 05.2019
- Maintained equipment and facilities in optimal condition to support optimal launch and recovery operation
- Assisted 100 customers in 4hrs by answering question and responding inquiries and handling telephone requests.
Education
Associate of Arts - Bechlor of Commerce
Jagruthi Degree College
King Koti Hyderabad 06.2018 - Current
Skills
Inbound and outbound calling
hobbies
reading books and aquiring knowledge about things
Timeline
Manager of Sales and Production
Modern Suppermarket
04.2020 - Current
Customer Service Associate
tech mahindra
12.2019 - 02.2020
Associate of Arts - Bechlor of Commerce
Jagruthi Degree College
06.2018 - Current
Recovery officer
Ismalia cooperative credit society
06.2018 - 05.2019
Similar Profiles
Cain RatcliffeCain Ratcliffe
Retail Worker at Campbell Town Iga SuppermarketRetail Worker at Campbell Town Iga Suppermarket
Yessica MendozaYessica Mendoza
Scan Support at Vallarta SuppermarketScan Support at Vallarta Suppermarket
Michael MaldonadoMichael Maldonado
Cashier at Fine Fare SuppermarketCashier at Fine Fare Suppermarket
Sameena MSameena M
Associate SAP Technical Consultant at HDFC BankAssociate SAP Technical Consultant at HDFC Bank
Prerana ReddyPrerana Reddy
Marketing and Operations Intern at Ariko Fresh Pvt. Ltd.Marketing and Operations Intern at Ariko Fresh Pvt. Ltd.