Aftab Sayed
karwar
Summary
Experienced storekeeper and jewellery salesperson with 3+ years in inventory management, merchandising, sales, and customer service across retail environments. Skilled in using barcode scanners, POS systems, tracking software, and inventory management tools for efficient stock control and transactions. Adept at product displays, jewellery sales techniques, forklift operation, safety regulations, and building customer relationships to drive sales.
Overview
10
10
years of professional experience
Work History
Salesperson
Swagat (Jewellers)
Karwar
01.2025 - Current
- Greet customers and understand their jewellery preferences and needs.
- Assist in selecting gold, diamond, and gemstone jewellery pieces. Demonstrate jewellery features, quality, and care instructions.
- Handle sales transactions accurately using POS systems. Maintain display cases, clean jewellery items, and ensure security protocols.
- Achieve personal and store sales targets through upselling and promotions.
- Provide after-sales service, including repairs and customization advice.
- Manage inventory checks for popular jewelry items.
- Build customer relationships for repeat business and referrals.
Electronic Merchandiser
Carrefour
Kuwait City
08.2022 - 12.2024
- Receive, unload, and process incoming electronic stock and materials. Keep records of items shipped, received, or transferred to another location. Operate and maintain merchandising equipment.
- Load, unload, and move electronic products and materials by hand or with basic material handling equipment.
- Monitor stock levels of electronics and report discrepancies.
- Monitor and report any damage to goods. Follow-up overall inventory management for electronic merchandise.
- Taking physical inventory once a month to cross-check with the monthly inventory report.
- Ensure indents are raised proper documentation is completed on a timely basis for requisition of electronic items.
- Responsibility for store keeping, documentation record keeping of merchandise.
- Generate Materials Received Report MRR on a timely basis.
- Input production data according to purchase order in a computerized inventory system.
- Participate in physical inventories by counting stocks.
- Arrange attractive displays for electronic products to boost sales.
- Support sales team with product availability and promotions.
Player Support
PTW (Pole To Win)
Hyderabad
06.2020 - 06.2022
- Troubleshoot problems and see them through to resolution.
- Escalate unresolved issues to the appropriate internal teams.
- Collect prompt and accurate feedback from customers.
- Document knowledge in the form of solution articles.
- Master the use of help-desk software.
- Take ownership of customer issues. Processing questions and problems from users through a ticketing system.
- Answering queries on blogs and forums as well as social media channels.
- Getting familiarized with the games so you can advise players.
Sales Executive
CCTV Market
Karwar
01.2020 - 06.2020
- Developed ambitious sales targets based on extensive market research and analysis.
- Building rapport with a customer and subsequently closing the deal.
- Holding meetings to discuss progress of existing projects.
- Listening to customer requirements and presenting appropriately to make sales.
- Negotiating the terms of agreement and closing sales.
- Gathering market and customer information.
- Responding to incoming mail and phone queries.
- Attending team meetings and sharing best practices with them.
Outlet front desk
Dunkin Donuts & Baskin Robbins
Qatar
10.2017 - 12.2019
- Worked as a Steward and Cashier at Dunkin' Donuts & Baskin Robbins.
- Attending to customer needs, assist wait staff and approach each customer with a positive attitude.
- Friendly and helpful to customers and create the same environment with the team.
- Welcoming customers, seating them and attending to them to their full satisfaction.
- The ability to focus attention on guest needs, remain calm and courteous at all times.
- A strong team player who has the ability to manage and lead the team.
- Maintain High Standards of Personal Appearance.
- Ensuring all stations are well stocked and ensuring to keep all areas clean and sanitized.
- Committed to hard work and possesses physical stamina to be on foot and move around throughout the shifts as well as the extensions.
- Ability to multitask during busy. The ability to work well under pressure in a fast-paced environment.
- Answering phone calls and giving basic information on reservations, availability, restaurant hours and services.
- Consistently offer professional, friendly and engaging service.
- Have knowledge of beverage lists and promotions.
- Follow outlet policies, procedures and service standards.
Banking Executive
HDFC Bank
Bangalore
09.2015 - 06.2017
- Manage sales of bank products, operations, customer service at banking center and work with regulatory compliance, internal policies and procedures.
- Working primarily with customers over the phone to find solutions through bank computer software applications.
- Responsible for issues dealing with customer deposits, withdrawals, transactions, problem-solving or evaluating customer's eligibility and financial need for loans and grants.
- Familiar with the policies and services of a bank in order to answer questions and offer these options as solutions.
- Initiate sales plus cross-sell complete banking services range to present prospective customers.
- Attain maximum sales performance standards by active involvement in entire product marketing campaigns, programs and sales development activities.
- Obtaining branch and individual sales goals through promoting as well as cross-selling bank products.
- Participate in training and efforts to improve product knowledge as well as continuously enhance results.
Education
B.com - Accounting And Finance
Shivaji Arts Comers And Scince College Baad
Karwar07.2015
Skills
- Teamwork
- Work ethic
- Communication
- Time management
- Problem-solving
- Adaptability
- Leadership
References
Available upon request
Languages
-English: Fluent
- Hindi: Fluent
- Arabic: Very Good
Personal Information
- Date of Birth: 08/14/93
- Nationality: Indian
Phone Numbers
- +919480744064
Timeline
Salesperson
Swagat (Jewellers)
01.2025 - Current
Electronic Merchandiser
Carrefour
08.2022 - 12.2024
Player Support
PTW (Pole To Win)
06.2020 - 06.2022
Sales Executive
CCTV Market
01.2020 - 06.2020
Outlet front desk
Dunkin Donuts & Baskin Robbins
10.2017 - 12.2019
Banking Executive
HDFC Bank
09.2015 - 06.2017
B.com - Accounting And Finance
Shivaji Arts Comers And Scince College Baad