Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Websites
Timeline
Generic
Agnel Fernando
Open To Work

Agnel Fernando

Project Management
Mumbai

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Project ManagerTechnical Project ManagerDeputy ManagerSolution EngineerBusiness Analyst

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Mumbai, Maharashtra
Open to relocation: Yes

Salary Range

₹199000/yr - ₹200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursTeam Building / Company RetreatsPersonal development programsHealthcare benefitsPaid sick leaveWork from home optionPaid time offStock Options / Equity / Profit Sharing

Summary

Techno-functional management professional with over 14 years of experience in telecom and IT industries. PMP certification in progress, expected by February 2026. Proven expertise in project and product management, complemented by strong analytical skills and strategic planning capabilities. Recognized for proactive decision-making and technical proficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project Manager

Avinton Japan
03.2025 - Current
  • Spearheading multiple end-to-end VNF to CNF migration projects across 4G and 5G network functions including NPC, CSD, SBC, IMPACT
  • Coordinated with telco customers, engineering, QA, security, and deployment teams to successfully execute Helm-based CNF rollouts on Kubernetes clusters.
  • Spearheaded MOP planning, release management, regression testing, and post-migration stability assessments.
  • Managed cross-border teams to deliver timely software upgrades across multiple environments.
  • Collaborated with product owners, stakeholders, and users to ensure requirements were met while resolving conflicts and removing blockers
  • Led Nokia Rakuten project to implement innovative solutions.
  • Managing a team of Engineers and Analysts in a matrix organization
  • Ensured audit readiness by maintaining compliance with security baseline, conducting penetration testing, and managing risk acceptance and vulnerability reports.

Technical Project Manager

Infinite Computer Solutions
09.2021 - Current
  • Spearheaded Nokia Policy controller, IMPACT and Cloud Signaling director Project
  • Implemented Agile and Waterfall project management methodologies, ensuring timely delivery and successful project completion
  • Managed team of engineers and analysts in matrix organization, fostering collaboration and alignment across functions
  • Collaborated with product owners, stakeholders, and users to ensure requirements were met while resolving conflicts and removing blockers
  • Advised upper management on technology strategies, design improvements, and revenue opportunities
  • Project Planning & Control, Risk management, Stakeholder management and Go/No-Go control.
  • Team nurturing and development, Collaborating cross functional and technical teams
  • Managed global clientele across North America, Latin America, and EMEA regions.

Deputy Manager

Reliance JIO Infocom
10.2020 - 08.2021
  • Dimensioned, deployed, integrated, tested, and accepted IMS nodes.
  • Monitored IMS nodes cluster and connectivity with POI networks for troubleshooting.
  • Implemented MOP for testing of new IMS nodes, ensuring alignment with operational standards.
  • Analyzed network performance and 4G/IMS core performance to identify optimization opportunities.
  • SIP protocol testing and system Validation of IMS nodes (P/S/I CSCF, MGCF, BCF, BGW, CTAS, MRF, BGCF, STP)

Solution Engineer

Infinite Computer Solutions
03.2019 - 03.2020
  • Designed, dimensioned, deployed, integrated, tested, and accepted Nokia's Eden Net SON solution, ensuring alignment with client requirements.
  • Deployed solutions on Linux, VMware server virtualization and OpenStack based deployment resulting in the reduction of deployment time by 25%
  • Increased the efficiency of the server installation and configuration of Nokia NFV by incorporating Docker Image uploads
  • Established and monitored metrics for server health checks and network monitoring, improving overall system reliability.

Business Analyst

Accenture
08.2014 - 08.2015
  • Gathered requirements from new leads in collaboration with Pre-Sales team and analyzed them using Agile methodology to ensure alignment with business goals.
  • Identified projects impacting billing and bill validation processes, ensuring inclusion of validation and revenue analysis requirements by analyzing project schedules and collaborating with project team members.
  • Telecom billing, Consumer billing, Revenue assurance. Achieved $6.4M savings from the implementation of Revenue assurance.
  • Analyzed financial risk in the solution proposed, and worked to mitigate it, resulting in a 25% reduction in risk for the organization.
  • Worked as consultant at Accenture India

Fault Management Engineer

Nokia Solutions & Networks
10.2012 - 08.2014
  • Ensured customer satisfaction and uptime by reducing Mean Time to Repair (MTTR) by 60% and Mean Time Between Failures (MTBF) by 20% by training network operations team on troubleshooting procedures and creating a technical document to clarify network architecture and configurations.
  • Reduced Switch downtime by 20% by troubleshooting, diagnosing, and resolving faults 5% faster than the average engineer.
  • Defined high-impact outages, scheduled technical calls, and activated management notification and escalation processes to streamline incident response.
  • Provided support to remote NOKIA Switches (MSC & MGW) on DX200 platform – processed and resolved 93% of tickets within the SLA.
  • Monitored and migrated data network devices in collaboration with multiple departments to resolve complex network issues efficiently.
  • Troubleshot translation issues using verification tests, test lines, and signaling applications, ensuring network integrity.

NOC Engineer

Star Solutions Telecom
01.2010 - 10.2012
  • Achieved a mean time to repair (MTTR) of 7 hours, a 93% reduction from the Service Level Agreement (SLA) of 24 hours.
  • Monitored and communicated quality of service from Network Operations Center (NOC) to stakeholders by reporting on monthly SLAs, including issue resolution times and customer satisfaction.
  • Reduced unsolved service tickets frequency by 30% and reduced Mean Time to Repair (MTTR).
  • Provided end-to-end support and coordination for assigned trouble tickets and work orders.
  • Initiated and completed site monitoring activities while maintaining performance records through established procedures and tools.
  • Star Solutions Telecom Pvt Ltd

Education

BE - Electronics& Telecom

Mumbai University
Maharashtra, India
01.2008

HSC -

Tamil Nadu State Board
01.2003

SSC -

Maharashtra State Board
01.2000

Skills

  • Project Management
  • Stakeholder management
  • Milestone tracking
  • Progress reporting
  • Schedule management
  • VMWare & DevOps
  • Infra services
  • Networking
  • Database
  • Scripting
  • Ticketing Tools
  • Effective communication
  • Decision making
  • Critical thinking
  • Operating system
  • Schedule management

Certification

  • CISCO Certified Network Associate (R&S), CSCO12428898
  • REDHAT Certified Engineer, RHCE - 190 - 092 – 189
  • REDHAT Certified System Administrator, RHCSA - 190 - 092 – 189
  • PMP (Project Management Professional), In progress

Personal Information

  • Date of Birth: 09/08/84
  • Gender: Male
  • Marital Status: Married

Websites

Timeline

Project Manager

Avinton Japan
03.2025 - Current

Technical Project Manager

Infinite Computer Solutions
09.2021 - Current

Deputy Manager

Reliance JIO Infocom
10.2020 - 08.2021

Solution Engineer

Infinite Computer Solutions
03.2019 - 03.2020

Business Analyst

Accenture
08.2014 - 08.2015

Fault Management Engineer

Nokia Solutions & Networks
10.2012 - 08.2014

NOC Engineer

Star Solutions Telecom
01.2010 - 10.2012

BE - Electronics& Telecom

Mumbai University

HSC -

Tamil Nadu State Board

SSC -

Maharashtra State Board

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