AGNELA PAIS
Project Manager IAM
Bengaluru,KA
Summary
Resourceful project manager with 9 years of expertise in organizing business operations, financial oversight, and resource management to achieve efficient project operations. Proficient in leading resource procurement, including equipment and supplies, for optimal project execution. Diligently monitors projects by adhering to production schedules and budgets, effectively managing production teams, identifying potential issues, and providing targeted solutions. Possesses extensive knowledge in accounting principles, bookkeeping, budgeting, and financial management.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Project Manager- IAM
Cyderes (Herjavec Group Ltd)
Bangalore
10.2021 - Current
- Currently handling 8-10 projects which is a mixture of both small as well as big scale deliverables.
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
- Ensuring processes comply with audit requirements; maintain sufficient documentation and evidence for audit and security standard requirements
- Measure and monitor delivery progress to ensure application releases are delivered on time and that they meet or exceed expectations.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Negotiated and managed third-party contracts related to project deliverables.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Coordinated material procurement and required services for projects within budget requirements.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
- Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress, and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
User Access Management Project Coordinator
Computacenter (Formal - British Telecom)
Bangalore
08.2018 - 10.2021
- Responsible for gathering business requirements, documents, technical specifications, conduct gap analysis, identified issues and suggested workarounds
- Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
- Ensure that standardized methods and procedures are used for all changes to the IT infrastructure, that will reduce potential impacts to IT services and provide control and detailed records when changes are made.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Maintained database and spreadsheets with accurate inventory and status.
- Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Regularly participated in SoX Audit (Technical maintenance of financial application – Excalibur)
- Worked closely with clients to understand their identity management requirements and implement Saviynt IGA solutions.
- Executed and tracked security process related activities including User ID management.
- Shared best practices and show consistent overall performance.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Associate Technical Support Engineer
Mphasis An HP Company
Mangalore
07.2016 - 08.2017
- Provide status reports to key internal/external stakeholders.
- Define the different escalation workflows based on different types of incidents and the stakeholders involved in each workflow.
- Quality checks on the access provided by the team members.
- Handling escalations from the Client and stakeholders.
- Assuring the Team meets the targets and SLA.
- Managing service delivery of the project.
- Worked closely with clients to understand their identity management requirements and implement Saviynt IGA solutions.
- Assist with solution design, configuration, integration, and provide ongoing support.
- Developed a role-based access control (RBAC) model for a major client, resulting in streamlined user permissions and enhanced security.
- Implement different authentication methods.
- Enabling users to sign in once and access multiple applications without the need for repeated authentication using Azure AD (Single Sign-On (SSO)
- Azure AD B2C supports SSO, enabling users to sign in once and access multiple applications
without the need for repeated authentication - Troubleshot and diagnose hardware and software issues.
Education
BBA - Financial Management
Mangalore University
Mangalore 01.2013 - 01.2016
Skills
Resource Management
undefinedCertification
Microsoft Certified- Azure Security Engineer Associate
Timeline
Project Manager- IAM
Cyderes (Herjavec Group Ltd)
10.2021 - Current
User Access Management Project Coordinator
Computacenter (Formal - British Telecom)
08.2018 - 10.2021
Associate Technical Support Engineer
Mphasis An HP Company
07.2016 - 08.2017
BBA - Financial Management
Mangalore University
01.2013 - 01.2016
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