Agnes Bertella

Oversaw end-to-end invoice verification processes, ensuring strict adherence to

contractual terms and completeness of all supporting documentation.

• Maintained and administered debtor accounts by accurately updating payment receipts,

posting revenue-related journal entries, and ensuring structured documentation and audit

readiness.

• Drove collections activities and handled client queries with a high level of

professionalism, ensuring timely follow-ups and appropriate escalation of overdue

balances in line with credit policies.

• Partnered with Finance and Credit teams to review aged receivables on a periodic basis,

supporting improved cash flow management and a healthy debtor ledger.

Led Order-to-Cash team supporting international operations (Ireland and Denmark),

ensuring timely, accurate financial reporting and adherence to internal controls.

• Conducted regular process reviews and internal audits, developing and implementing

Standard Operating Procedures (SOPs) to strengthen compliance, consistency, and

documentation standards.

• Partnered closely with HR and senior stakeholders to deliver training, onboarding, and

engagement initiatives, building a high-performing and service-oriented finance team.

• Supported the successful migration from Oracle to SAP S/4HANA, ensuring data

integrity, business continuity, and user readiness during transition.

Managed accounts receivable operations including billing, collections, dispute

management, and stakeholder coordination in a high-volume environment.

• Ensured timely follow-up on outstanding balances and queries, contributing to improved

cash flow and reduced ageing.

• Acted as a subject matter support for new joiners, delivering on-the-job training and

reinforcing quality and service standards.

Managed vendor and employee master data within SAP and Oracle, ensuring accuracy,

compliance, and audit readiness.

• Processed vendor payments, travel, and expense claims in line with defined SLAs,

internal policies, and approval controls.

• Collaborated with cross-functional teams to resolve discrepancies, enhance process

efficiency, and maintain strong internal relationships.