Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic
Agnes Medona J

Agnes Medona J

Chennai

Summary

Certified Project Manager with over 12 years of experience in Software Implementation & Management, including 7+ years specializing in Scrum and Project Management and 1 year in Program Management. Proven expertise in end-to-end project planning, implementation, risk analysis, and quality management. Trusted by stakeholders, with a demonstrated ability to influence decisions and deliver technology-driven solutions for enterprise-wide implementations.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
4
4
Certifications

Work History

Scrum Master/ Project Manager

Bastech Digital Pvt Ltd
01.2024 - Current

Bastech Digital Pvt Ltd
Project: Modernization of Legacy Systems
Synopsis: Transitioned a monolithic .NET Framework 4.6.2 system to a microservices-based architecture using .NET Core, Kafka Flow, and Azure Kubernetes Service (AKS).
Platform: .NET Core, Kafka Flow, Azure Kubernetes Service (AKS), Prometheus, Grafana, GitLab Actions, Docker, Kubernetes.

  • Led a cross-functional team in modernizing a legacy platform by addressing performance bottlenecks, security flaws, and scalability challenges.
  • Drove the automation of file transfers, real-time job monitoring, and GDPR compliance initiatives, cutting manual work by 50% and ensuring 99.9% system availability.
  • Directed the implementation of CI/CD pipelines using GitLab Actions, Docker, and Kubernetes, supporting smooth and scalable deployments.
  • Migrated the platform to .NET 6.0, which led to notable gains in performance and memory efficiency.
  • Developed and integrated real-time observability dashboards using Prometheus and Grafana, enabling live SLA monitoring and faster incident response.
  • Facilitated internal training on RESTful API development and advanced security best practices to ensure long-term maintainability.
  • Boosted client satisfaction by 15% through quicker delivery cycles and reduced error rates.
  • Led the architectural shift from a monolithic codebase to microservices, significantly enhancing system scalability and resilience.

Project Manager

Photon Interactive
11.2022 - 01.2024

SAFe Agile Implementation & Delivery Management Stakeholder & Release Management Risk & Compliance Oversight Technical Leadership & Security Enhancements Team Coordination & Delivery Oversight Cost Optimization & Continuous Improvement

  • Facilitated SAFe ceremonies including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops to align multiple Scrum teams, ensuring seamless delivery of security upgrades and system enhancements.
  • Used Jira and Azure DevOps for Agile project tracking, providing transparency across tasks, milestones, and deliverables.
  • Acted as a liaison between business stakeholders and technical teams to ensure alignment on priorities and goals, critical for cross-functional coordination in large-scale environments like Disney.
  • Coordinated with release management teams to support smooth deployments, using Confluence and Microsoft Teams for collaboration and documentation.
  • Enforced change control processes through active participation in CABs and thorough RFC reviews.
  • Partnered with Governance to address security risks and ensure PCI-DSS compliance, aligning remediation with vulnerability assessments.
  • Used Microsoft Project and Tableau for proactive risk tracking and compliance reporting.
  • Led security upgrades, including migration from plain to hashed passwords (SQL/Java) and implementation of Key Block technology (.NET), reducing unauthorized access and security vulnerabilities by over 40%.
  • Upgraded database storage on Azure (from 6 to 10 bytes), boosting scalability and performance.
  • Removed team blockers to maintain sprint velocity and ensure milestone delivery.
  • Reviewed and accepted completed user stories during sprint reviews to ensure quality and alignment with project objectives.
  • Delivered cost-saving strategies that reduced project expenses by 30%.
  • Implemented prioritization tactics to fast-track high-risk items and ensure on-time milestone delivery.

Scrum Master

Tata Consultancy Services
01.2017 - 09.2022
  • Facilitated Scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) using Agile Methodology (Scrum) and tracked progress through Jira.
  • Prioritized and groomed the product backlog using Sizing and Planning Poker techniques, ensuring alignment with business goals.
  • Led a team of QA engineers, providing guidance and mentorship, and fostering team cohesion to overcome impediments.
  • Conducted compliance testing to ensure adherence to insurance standards and regulations.
  • Acted as a bridge between development teams and stakeholders, ensuring transparency and alignment.
  • Developed and executed test strategies, creating detailed test cases using HP ALM and Zephyr, and logged defects in Jira for timely resolution.
  • Successfully migrated the legacy E-Gen application to the cloud-based Next Gen application on AWS, achieving zero downtime and improving latency tolerance by 30%.
  • Conducted manual testing (functional, regression, compliance) and used SQL for database validation, improving system accuracy by 20% and reducing testing cycle time by 15%.

Quality Analyst

Cognizant Technology Solutions
10.2015 - 01.2017
  • Designed and executed test cases using Zephyr to validate inventory management, POS transactions, loyalty program integration, and employee scheduling.
  • Conducted functional testing to ensure features like barcode scanning, payment processing, and discount application worked as expected.
  • Performed regression testing to ensure new updates or bug fixes did not introduce defects into existing functionalities.
  • Validated compliance with PCI-DSS standards for payment security and other retail compliance requirements.
  • Logged and tracked defects using Jira, providing clear descriptions and steps to reproduce issues.
  • Collaborated with developers to review code changes and ensure adherence to coding standards.
  • Maintained detailed documentation of test cases, test results, and testing processes using Confluence.

Quality Analyst

Ajuba Solutions
08.2013 - 10.2015
  • Designed and executed test cases using HP ALM to validate functionalities such as patient registration, appointment scheduling, and medical record management.
  • Conducted functional and regression testing to ensure system accuracy, leveraging manual testing techniques and SQL for database validation.
  • Validated compliance with HIPAA standards using Waterfall Methodology for compliance testing, ensuring data security and patient privacy.
  • Logged and tracked defects using Rally (CA Agile Central), collaborating with developers to resolve issues and improve system reliability.
  • Maintained detailed documentation of test cases, results, and compliance reports using SharePoint.
  • Analyze complex technical issues, perform root cause analysis, and suggest solutions to improve software quality
  • Collaborate with developers to review code changes from quality perspective and ensure adherence to coding standard
  • Maintain detailed documentation of test cases, test results, and testing processes for future reference

Education

MBA - Genaral

Pondicherry University
08.2023 - 05.2025

B.Com. - undefined

St. Josephs Arts & Science College
08.2010 - 01.2013

Skills

  • Requirement Gathering & Analysis, Cross-Functional Teams, Client Relations
  • Resource Coordination, Budget Development, Performance Monitoring
  • Project Reporting, Project Metrics, Status Reporting, Documentation Management
  • Full-stack development management, IT environment management,
  • Website applications, Mobile applications
  • JIRA,Confluence, Microsoft Office Suite, Power BI, Open Project, CyberArk

Certification

CSM

Accomplishments

  • Awarded 'On the Spot' for contribution in TDS rate shortfall project implementation.
  • Received appreciation from client for outstanding performance on month-end and year-end support.
  • Received recognition from clients and senior management for exceptional project leadership and delivery in Citi Bank account.
  • Received appreciation from Sponsor team for analyzing and working on budgeting to reduce the cost of purchasing the required license.
  • Successfully migrated the process from Jira to Open project considering the cost cutting.

Personal Information

Timeline

Scrum Master/ Project Manager

Bastech Digital Pvt Ltd
01.2024 - Current

MBA - Genaral

Pondicherry University
08.2023 - 05.2025

Project Manager

Photon Interactive
11.2022 - 01.2024

Scrum Master

Tata Consultancy Services
01.2017 - 09.2022

Quality Analyst

Cognizant Technology Solutions
10.2015 - 01.2017

Quality Analyst

Ajuba Solutions
08.2013 - 10.2015

B.Com. - undefined

St. Josephs Arts & Science College
08.2010 - 01.2013
Agnes Medona J