Innovative [Job Title] with [Number] years of experience developing applications for customers of varying backgrounds. Detailed contract manager supporting hosts and developing solutions to chronic deficiencies. Deliberate troubleshooter rectifying glitches and solving problems in little time.
Dedicated & diligent professional with an experience of 8 years in Beckman coulter India Private limited as Senior Application specialist, currently working as a same.
Previously worked 2.5 year in CPC Diagnostics Pvt Ltd as an Application Specialist.
Experienced in solving Application issues, Reagent evaluation, Biochemistry & Elisa Parameters programming & Trouble shooting.
Solve Application issues with the customer.
Provide on-going support and troubleshooting for Customers.
Provide Pre and Post-Sales technical and scientific presentations. Conduct regular trainings for customers on Company products.
Support Service/Sales team for product related Technical queries.
Developing Standard user training program for new installation and user operation guide for application training.
Train customers on Equipment’s and protocols.
Maintain Good customer relationships.
Initiate and update Product knowledge.
Need to conduct Demo and to perform Instrument & Reagent evaluation.
Providing Technical backup, instrumental & experimental setup for running a workshop.