AGNIPRAVA DAS
Gurgaon
Summary
Strategic Fulfillment Planner with over 8 years in demand planning, inventory optimisation, and supply chain operations in manufacturing. Expertise in SAP IBP Demand Planning, forecasting, and Sales & Operations Planning (S&OP). Improved forecast accuracy, optimised inventory levels, and enhanced customer service through effective cross-functional team coordination and data-driven strategies.
Overview
10
10
years of professional experience
Work History
Fulfillment Planner
Signify Innovation India Ltd.
Gurgaon, Haryana
01.2017 - Current
- Manage end-to-end fulfillment planning for a product portfolio valued at 250 million, ensuring high product availability and service levels.
- Improved demand forecast accuracy from 80% to 95% by implementing statistical forecasting techniques and demand sensing.
- Leveraged SAP IBP Demand Planning to improve forecast quality and strengthen supply planning processes.
- Developed monthly demand forecasts and planning reports, enhancing business and operational decision-making processes.
- Coordinated with Sales, Finance, Logistics, Procurement, Manufacturing, and Customer Service teams to align demand and supply plans.
- Reduced excess inventory by 18%, optimizing inventory costs while maintaining customer service targets.
- Monitored customer order status and proactively resolved delivery issues to improve customer satisfaction.
- Established communication channels with internal stakeholders, vendors, shipping companies, and customers, facilitating smooth order execution.
- Prepared planning forecasts and KPI reports for management review, supporting strategic decision-making.
- Supported continuous improvement initiatives that enhanced planning accuracy and operational efficiency.
Customer Order Specialist
Signify Innovation India Ltd.
Gurgaon, Haryana
01.2017 - 12.2017
- Managed annual customer order volumes exceeding 50,000, contributing to streamlined operations and customer satisfaction.
- Processed customer orders accurately, ensuring adherence to high service standards and customer expectations.
- Coordinated order execution for an annual business value exceeding 200 million.
- Collaborated with Supply Chain, Logistics, Manufacturing, and Customer Service teams to facilitate on-time deliveries and optimise order fulfilment.
- Managed fulfillment planning activities that improved service levels and customer satisfaction.
- Planned and executed domestic and international shipments, ensuring compliance with shipping documentation requirements.
- Consistently exceeded performance expectations, earning multiple organizational awards.
Education
MBA - Operations
ICFAI University
TRIPURA01-2022
Bachelor of Commerce (B.Com) - Management
Utkal University
Bhubaneshwar, IN-OD01-2013
Higher Secondary - Management
Utkal University
Bhubaneshwar, IN-OD01-2010
Secondary School - Oriya
BSE Odisha
Bhubaneshwar, IN-OD01-2008
Skills
- IBP demand planning
- Demand Planning
- Supply Planning
- Inventory Planning
- Inventory Optimization
- Order Fulfillment
- Order management
- Supply Chain Operations
- Logistics Coordination
- Operations planning
- Cross-functional Collaboration
- Logistics Coordination
Accomplishments
- Improved forecast accuracy from 80% to 95% using statistical forecasting and SAP IBP.
- Reduced excess inventory by 18% through improved demand planning.
- Managed fulfillment planning for a 250 million business portfolio.
- Successfully coordinated customer order execution for 250 million monthly business.
- Managed over 50,000 customer orders annually with high accuracy.
- Recipient of multiple organizational excellence awards.
Languages
English
Hindi
Odia
Custom
- CEO Award
- Customer First Award
- Super Lumen Award (3-time recipient)
- Certificate of Excellence
Timeline
Fulfillment Planner
Signify Innovation India Ltd.
01.2017 - Current
Customer Order Specialist
Signify Innovation India Ltd.
01.2017 - 12.2017
MBA - Operations
ICFAI University
Bachelor of Commerce (B.Com) - Management
Utkal University
Higher Secondary - Management
Utkal University
Secondary School - Oriya
BSE Odisha