Summary
Overview
Work History
Education
Skills
Websites
Languages
Certifications And Projects
Timeline
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Agniva Sharma

Kolkata

Summary

Proficient in providing technical support and sales. Demonstrated a strong work ethic and adaptability, consistently taking on new challenges. Exceptional interpersonal skills enhanced collaboration and communication. Capable of mastering new skills independently and efficiently.

Overview

5
5
years of professional experience

Work History

Sales Executive

Concentrix
Kolkata
08.2025 - 12.2025
  • Assisted customers with inquiries and product selection to enhance satisfaction.
  • Educated customers on product features and benefits during consultations.
  • Ensured compliance with company policies during all customer interactions.

Systems Engineer

Infosys Ltd.
Bhubaneshwar
01.2021 - 10.2022
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Conducted system testing and troubleshooting for efficient operations.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

B.Tech - Electronics & Communication Engineering

MAKAUT
Kolkata
07-2020

DPS Ruby Park
Kolkata
05-2016

Skills

  • Technical support
  • Customer education
  • Product consultation
  • Customer relationship management
  • Problem resolution
  • Data analysis
  • Critical thinking
  • Team collaboration
  • Sales techniques

Languages

  • English
  • Hindi
  • Bengali

Certifications And Projects

  • NSE Investment Analysis & Portfolio Management(93.75%)
  • Amazon Clone(HTML, CSS)
  • Rock-Paper-Scissors Game (JavaScript)
  • Vehicle Tracking & Theft Detection System, Arduino UNO
  • Vocational Training on Advanced Communication (BSNL CTTC Kolkata)

Timeline

Sales Executive

Concentrix
08.2025 - 12.2025

Systems Engineer

Infosys Ltd.
01.2021 - 10.2022

B.Tech - Electronics & Communication Engineering

MAKAUT

DPS Ruby Park
Agniva Sharma