Summary
Overview
Work History
Skills
Certification
Languages
Timeline
AdministrativeAssistant
Agraj Chaturvedi

Agraj Chaturvedi

GURUGRAM

Summary

An accomplished supply chain professional with over 8 years in supply chain management, logistics, process excellence, and product management.My expertise is rooted in the design and execution of innovative business strategies that drive operational optimization. I am adept at spearheading digital transformation initiatives and leveraging SAS products and internal tech platforms to align with industry-leading practices.

Expertise in supply chain management is demonstrated through the creation of effective systems, inventory optimization, and logistics enhancement. My comprehensive knowledge spans all supply chain aspects, enabling streamlined operations, cost reductions, and improved service levels.

My accomplishments include the development of robust POWER BI reporting platforms and the consistent delivery of exceptional results through data-driven insights. My professional trajectory underscores a steadfast commitment to delivering quantifiable value and fostering continuous improvement in intricate operational landscapes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager - Industrial Engineering

MOVIN INDIA
Gurugram
08.2022 - Current
  • Pioneered the ideation, development, and implementation of cutting-edge business solutions, capitalizing on the inherent and configurable capabilities of the existing SAS product platform, in alignment with industry best practices.
  • Steered a cross-functional team in rigorous testing of bespoke product features on User Acceptance Testing (UAT) environments prior to production deployment, ensuring flawless functionality.
  • Acted as the chief liaison between IT departments and external service providers, fostering collaborative efforts to effectively prioritize and address business needs.
  • Monitored system product usage and operational processes proactively, swiftly identifying and rectifying bottlenecks through comprehensive analysis and intervention.
  • Facilitated technical and procedural support to cross-functional teams utilizing robust ticketing systems such as Jira and internal platforms, enhancing communication and issue resolution processes.
  • Championed the organizational digital transformation initiative by coordinating with various sub-functions to customize products, ensuring successful implementation of feature enhancement projects.
  • Devised logical frameworks and business rules for the development of robust POWER BI reporting platforms in collaboration with global service providers, enabling data-driven decision-making processes.
  • Uncovered opportunities for operational improvement and crafted Standard Operating Plans (SOPs) to optimize efficiency and performance.
  • Led a team of data experts to pinpoint root causes of operational challenges and devise data-driven solutions, establishing reliable processes for an enhanced customer experience.

Process Excellence Manager

Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
Gurugram
02.2021 - 08.2022
  • Directed process excellence initiatives and led improvement projects within a fast-paced operational environment.
  • Championed technology-driven business enhancement endeavors, meticulously identifying and addressing process gaps to boost accuracy and efficiency.
  • Partnered with customers and operational leadership to identify areas for improvement, optimize profitability, and ensure prompt resolution of identified issues.
  • Maintained operational excellence by enforcing adherence to established processes through rigorous process audits. Upheld high standards of data integrity through comprehensive analysis, review of action plans, and collaboration with business units.
  • Formulated process and product documentation, including process flows and mockups, to align with technical teams and developers, ensuring seamless integration of technology solutions.
  • Leveraged AutoCAD software to calculate space requirements and design layouts for new warehouses, ensuring optimal utilization of resources.
  • Implemented TAKT time methodology to calculate resource requirements for new hub setups, facilitating efficient operations and mitigating Turnaround Time (TAT) breaches.
  • Conducted comprehensive training to Zonal Operations teams prior to project implementation, ensuring smooth transition and operational readiness.

Operations Manager

Pidge
PidgeBusyBeesXpressbeesGurugram
04.2020 - 02.2021
  • Spearheaded and optimized Delhi/NCR operations, with a focus on seamless processes and scalable infrastructure.
  • Assessed end-to-end supply chain for technological interventions to amplify efficiency and scalability.
  • Partnered with stakeholders for long-term operational alignment, emphasizing technological solutions.
  • Championed process development, implementing best practices for enhanced service delivery and customer experience.
  • Employed technology to refine operational systems, policies, and reporting for superior management.
  • Pioneered proactive process improvement initiatives, fostering a culture of continuous improvement.

Area Cluster Manager | Operations Manager

RIVIGO
New Delhi
10.2017 - 04.2020
  • Oversaw logistics operations, ensuring on-time delivery through technology-driven route optimization.
  • Collaborated with technology teams to formulate and implement innovative processes, transforming workflows.
  • Analyzed logistics planning systems, optimizing KPIs for budgetary objectives and operational efficiency.
  • Aligned technology upgrades with long-term business strategies for streamlined operations.
  • Directed productivity projects, utilizing technology for enhanced efficiency and cost savings.

Distribution & Logistics Manager | Inventory & QA

Reliance Industries Limited
Pune
08.2015 - 10.2017
  • Devised delivery schedules and managed warehouse distribution using technology-driven solutions.
  • Utilized SAP WM/TMS modules for efficient logistics management.
  • Conducted team training for effective results, leveraging technology for efficiency.
  • Generated MIS reports for optimized KPI results, driving data-driven decision-making.
  • Executed sales forecasting and implemented technological solutions for accurate inventory management.
  • Integrated technology for strategic planning and smooth operational workflows.

Skills

    Functional Expertise

  • Supply Chain Management
  • Logistics Management
  • Process Excellence
  • Product Management
  • E-commerce Dynamics
  • Project Management
  • Technology Integration
  • Solution Design
  • Digital Transformation
  • SAS Products
  • POWER BI Reporting
  • Data-driven Insights

    • Interpersonal Abilities

  • Strategic Thinking
  • Leadership
  • Problem-solving
  • Adaptability
  • Communication
  • Collaboration
  • Time Management
  • Attention to Detail
  • Customer Focus
  • Resilience

Certification

  • Lean Six Sigma Black Belt
  • Time Management: Working from Home
  • Navigating through Changes and Conflicts in Projects
  • Fred Kofman on Managing Conflict
  • The Power of Communication
  • Auto CAD
  • Solid Works

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Manager - Industrial Engineering

MOVIN INDIA
08.2022 - Current

Process Excellence Manager

Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
02.2021 - 08.2022

Operations Manager

Pidge
04.2020 - 02.2021

Area Cluster Manager | Operations Manager

RIVIGO
10.2017 - 04.2020

Distribution & Logistics Manager | Inventory & QA

Reliance Industries Limited
08.2015 - 10.2017

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Agraj Chaturvedi