Summary
Overview
Work History
Education
Skills
Certification
Timeline
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AHAMED SHAIK

Hyderabad

Summary

Dynamic, strategic, and performance-driven Global Travel Leader with 18+ years of deep expertise in Corporate Travel, Global MICE Operations, VIP Travel Management, Vendor Governance, and Cross-Border Travel Logistics across leading organizations including Ottila International, Rayna Tours, and Holiday Bazaar.

Proven success in managing large-scale corporate travel programs, multi-crore MICE movements, international delegations, and premium VIP holiday experiences for clients from cement, fertilizer, construction, agriculture, software, pharma, government entities, associations, and educational institutions.

Known for cost optimization (20–30%), process automation, SAP integration, vendor contracting, emergency travel solutions, and building travel desks that operate at world-class standards.

IATA Advanced Certified | Expertise in SAP, MIS, Global Hotel Contracting, Visa Processing, Forex Coordination & Travel Risk Management
Attended and led multiple global tourism roadshows, international travel fairs, corporate events, and destination business meets across UAE, Singapore, Thailand, Malaysia, and India.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Regional Director of Sales and Operations

Rayna
HYDERABAD
09.2025 - Current
  • Spearheaded complete Corporate Travel, MICE, VIP Travel, and Global Operations for major corporate houses across AP & Telangana.
  • Led a full operations division handling itineraries, global hotel contracting, land arrangements, visas, fleets, chauffeurs, yachts, excursions, sightseeing, and DMC liaison — all executed under your strategic direction.
  • Achieved exceptional conversion ratios for high-value MICE groups, global incentive tours & destination weddings, ensuring premium execution with excellent margins.
  • Managed a strong backend team responsible for bookings, ticketing, vendor coordination, travel planning, and client servicing under your leadership.
  • Personally closed major corporate deals by providing competitive pricing, efficient planning, and tailor-made itineraries.
  • Built robust supplier networks across UAE, Europe, Turkey, Africa & Asia, securing preferred rates and exclusive corporate advantages.
  • Delivered 22% reduction in travel leakage through optimized contracting, better rate slabs, and advanced negotiation.
  • Implemented SAP-based workflows — PO creation, vendor bill reconciliation, audit compliance & MIS reporting ensuring transparency and policy compliance.
  • Served as the escalation point for urgent travel, VIP movements, cancellations, and crisis situations with 24/7 coordination.

Regional Head Sales&Operations

Ottila International
HYDERABAD
09.2024 - 09.2025
Head – Sales & Global Operations (India & International Markets)

Directed large-scale end-to-end global travel operations across Europe, Middle East, Africa & Asia, overseeing flights, hotels, visas, rail systems, transfers, excursions, events & MICE with absolute service accuracy for top corporate clients.

Built strong tourism board partnerships and led global B2B contracting with premium DMCs, unlocking exclusive pricing, preferred inventories, and destination advantages.

Represented the company in major international roadshows across Hong Kong, Turkey, USA, France, Germany, Italy, Switzerland, Kenya, South Africa, Vietnam & Nepal, significantly expanding corporate pipelines and strengthening brand visibility.

Strengthened premium hotel contracting with IHCL, Marriott, Hilton, Oberoi, Leela, Evolve Back & Paul John Resorts, securing corporate rate structures, loyalty benefits, and dynamic pricing for high-volume accounts.

Operational Excellence & Niche Client Management
  • Led the complete operations ecosystem, ensuring flawless execution for luxury holidays, VIP travelers, delegations, and incentive movements.
  • Trained teams on flagging high-value/niche clients, enabling priority handling, personalized service, and seamless holiday experiences.
  • Implemented SOPs for journey monitoring, real-time escalation handling, hotel coordination, chauffeur readiness, sightseeing flow management, and emergency support.
  • Ensured operational finesse for premium FITs & VVIP clients, including concierge-style coordination, lounge access, private transfers, special assistance & multi-country routing.
Advanced Rail, Passes & Global Product Training

Delivered high-impact training modules for teams, agents & corporate travel coordinators on:

  • Swiss Travel Pass, Eurail Pass, Glacier Express, Jungfrau Pass, Titlis Pass, panoramic trains & Euro Rail connectivity
  • Japan Rail Bureau (JR Pass) – activation, seat reservations, regional passes & cost optimization
  • Disney Cruises & Disney Destinations – product building, package design & ticketing
  • Global excursion platforms, attraction tickets & multi-country portal usage
  • Cruise itinerary planning for incentive groups and premium FITs

Designed structured learning programs on:

  • Premium itinerary design & routing
  • Rail + hotel + sightseeing integration
  • Supplier rate optimization
  • VIP guest support protocols
  • Multi-country European cluster planning
  • High-conversion s
  • Drove multi-crore annual revenue through high-value MICE groups, destination weddings, incentive tours & executive retreats.
  • Expanded global supplier base by onboarding new DMCs, hotel partners, transport networks & experience providers across Europe, Middle East & SEA.
  • Strengthened margin structures through strategic contracting, volume negotiations & efficiency-driven cost systems.

Head of Sales and Operations

Holiday Bazaar
Hyderabad
03.2019 - 09.2024
  • Led sales and operations for MICE, destination weddings, corporate events, leisure groups, and premium FITs across India and international markets.
  • Headed a high-performing team managing itineraries, hotel & DMC negotiations, transport, visas, excursions, and client servicing, delivering end-to-end seamless execution.
  • Successfully planned and executed multi-country MICE programs and destination weddings across UAE, Thailand, Maldives, Turkey, Europe, Bali, and luxury domestic locations.
  • Trained teams and new hires on itinerary building, global rail & cruise products, hotel rate optimization, forex conversions, proposal writing, and client management.
  • Maintained operational excellence and policy compliance during COVID, implementing safety protocols, alternate travel planning, and crisis management for corporate and VIP clients.
  • Delivered multi-crore revenue through MICE conversions, premium weddings, and corporate travel, while strengthening vendor and client relationships.

Sales and Operations Director

Arabian Time Tours
Dubai
06.2013 - 02.2019
  • Managed end-to-end travel operations for royal families, high-net-worth clients, and corporate executives, ensuring luxury experiences across flights, hotels, transport, visas, concierge, and exclusive excursions.
  • Handled business and first-class international flights, private transfers, chauffeur services, yacht charters, luxury hotel bookings, and VIP lounge arrangements.
  • Led and trained the operations team on itinerary planning, land arrangements, escort services, VIP handling, and personalized client experiences, ensuring flawless execution and client satisfaction.
  • Oversaw credit policy management, corporate accounts, and royal billing, ensuring accurate invoicing, timely settlements, and compliance with credit terms while maintaining confidentiality.
  • Strategically prioritized high-value clients, driving revenue growth through premium travel solutions, upselling luxury packages, and securing repeat business.
  • Coordinated with vendors, hotels, and ground partners to deliver MICE, executive travel, and high-profile leisure programs seamlessly.
  • Implemented process improvements, service standards, and SOPs, enhancing operational efficiency and ensuring discretion and professionalism for VIP clients.

Country Manager

country vacations LLC
Muscat
06.2010 - 11.2012
  • Directed full-scale travel operations in Oman, catering to niche clientele, high-value corporates, and premium leisure travelers, delivering fully personalized, end-to-end travel solutions with exceptional service standards.
  • Led, mentored, and developed the local team on client servicing excellence, strategic itinerary design, vendor negotiations, proposal development, and high-conversion sales strategies.
  • Drove business expansion and revenue growth by acquiring new corporate accounts, strengthening B2B partnerships, and implementing targeted relationship management initiatives.
  • Established and enforced operational standards, SOPs, and quality control protocols, ensuring consistent service excellence, efficiency, and premium client experiences across all touchpoints.

Holiday Consultant

country vacations Pvt Ltd
Pune
11.2007 - 06.2010
  • Sold holiday memberships and provided end-to-end holiday planning and services for members, including bookings, itineraries, loyalty benefits, and special event access.
  • Consistently achieved and exceeded sales targets through personalized service, relationship management, and upselling premium packages.
  • Educated and trained new hires and trainees on membership offerings, holiday planning, client engagement, and sales strategies, ensuring strong team performance and knowledge transfer.
  • Managed client queries, reservations, and post-sales support to ensure high satisfaction and repeat business.
  • Developed expertise in holiday programs, loyalty benefits, and event participation, enhancing member engagement and company reputation.
  • Consistently achieved and exceeded sales targets through personalized service, relationship management, and upselling premium packages.
  • Educated and trained new hires and trainees on membership offerings, holiday planning, client engagement, and sales strategies, ensuring strong team performance and knowledge transfer.
  • Managed client queries, reservations, and post-sales support to ensure high satisfaction and repeat business.
  • Developed expertise in holiday programs, loyalty benefits, and event participation, enhancing member engagement and company reputation.

Education

B.Tech -

Agra University
Agra
05.2007

Skills

  • Regional Sales Management
  • Strategic Market Expansion
  • B2B Agency Development
  • FIT/GIT & MICE Sales
  • Key Account Management
  • Revenue Forecasting & P&L Ownership
  • Contracting & Negotiations
  • Destination/Product Training
  • Team Leadership & Cross-Functional Coordination
  • CRM, Reporting & Pipeline Management
  • Relationship Building with Tourism Boards, Airlines & DMCs
  • Brand Building
  • Territory Expansion

Certification

IATA Certified

Timeline

Regional Director of Sales and Operations

Rayna
09.2025 - Current

Regional Head Sales&Operations

Ottila International
09.2024 - 09.2025

Head of Sales and Operations

Holiday Bazaar
03.2019 - 09.2024

Sales and Operations Director

Arabian Time Tours
06.2013 - 02.2019

Country Manager

country vacations LLC
06.2010 - 11.2012

Holiday Consultant

country vacations Pvt Ltd
11.2007 - 06.2010

B.Tech -

Agra University
AHAMED SHAIK