Ahana Nanda
Mysore
Summary
Driven Sales Account Executive with a proven track record in fostering and maintaining strong customer relationships. Experienced in overseeing sales accounts, developing strategic sales plans, and driving revenue growth. Renowned for skills in negotiation, business development, and market analysis. Proven ability to impact sales outcomes through understanding client needs and providing solutions that meet those needs.
Overview
15
15
years of professional experience
Work History
Sales Account Executive
Hikinex
California
10.2022 - 02.2023
- Managed multiple client accounts simultaneously while providing excellent customer service.
- Identified new opportunities within existing accounts through cross-selling activities.
- Participated in weekly team meetings to discuss progress and share best practices.
- Provided timely feedback to management regarding performance against goals.
- Conducted sales calls to introduce products and services to potential customers.
- Facilitated smooth service delivery and followed up after sales to offer additional support and capitalize on cross-selling opportunities.
- Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
Cabin Director/Flight Purser
Oman Air
Muscat
04.2013 - 11.2020
- Roles and responsibility of the Senior most Cabin incharge for safety, service and all Standard operating procedures on board
- Responsible for briefing the cabin crew, and keeping a check of knowledge and the latest Memos
- Responsible for all the general declaration and paperwork required for the country we operated to
- Conducting checks on crew about grooming, safety, first aid and service knowledge
- Having flown on 3 different aircrafts as in charge
- Airbus 330-200/300, Boeing 737-700/800/900, Embraer-175
- Ensured compliance with all relevant regulations, policies and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Liaised between ground staff and pilots regarding final preparations for departure from airports.
- Inspected aircraft cabins before departure for any discrepancies or damages that need attention.
- Prepared reports detailing flight events such as delays or cancellations due to weather conditions or mechanical problems.
- Managed medical emergencies during flight by coordinating with medical professionals on the ground or onboard the plane as needed.
- Collaborated closely with Flight Attendants in order to provide an enjoyable experience for passengers throughout their journey.
- Provided assistance with boarding processes including checking tickets and passports if necessary.
- Supervised disembarkation process at destination airport ensuring a safe and efficient transition onto the tarmac area.
- Monitored cabin conditions during flights including temperature control, lighting, and noise levels.
- Tracked inventory of supplies onboard the aircraft such as blankets, pillows, headsets, magazines.
- Ensured passenger safety by conducting emergency drills and briefings prior to takeoff.
- Assisted passengers with special needs or requests in accordance with company guidelines.
Cabin attendant
Oman Air
Muscat
10.2011 - 03.2013
- Follow all standard safety and service standards on board, keeping in Mid all the requirements by the company and country
- Boeing 737-700/800
Cabin crew
Indigo
Bengaluru
10.2007 - 05.2011
- Cabin crew with Indigo, promoted to Lead, responsible for safety and service on board following standard SOPs
- Airbus-A320
Education
Bachelor's in Sociology -
Mahajana College
Mysore, Karnataka06.2011
Bachelor of Arts -
Karnataka state Open Univeraity
Mysore, Karnataka04.2011
Skills
- Excellent communication skills
- Team management
- Crisis solving abilities
- Customer Retention
- Adaptability
- Professionalism
- Attention to Detail
- Time management abilities
- Active Listening
- Written Communication
- Interpersonal Skills
- Excellent Communication
- Interpersonal Communication
Languages
- English, Expert
- Kannada, Fluent
- Hindi, Expert
- Punjabi, Fluent
Affiliations
- socialising
- reading
- group activities and travelling
Timeline
Sales Account Executive
Hikinex
10.2022 - 02.2023
Cabin Director/Flight Purser
Oman Air
04.2013 - 11.2020
Cabin attendant
Oman Air
10.2011 - 03.2013
Cabin crew
Indigo
10.2007 - 05.2011
Bachelor's in Sociology -
Mahajana College
Bachelor of Arts -
Karnataka state Open Univeraity
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