Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ahlana Reichert

Fort Wanye

Summary

Efficient hospitality professional experienced in fast-paced environments. Skilled at maintaining food safety standards while delivering exceptional customer service. Committed to supporting team productivity and ensuring guest satisfaction.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Sever

Casa Restaurant
Fort Wayne
06.2024 - Current
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Recommended menu items based on guest preferences and dietary restrictions.
  • Provided excellent customer service to ensure satisfaction.

Host/busser

Oleys Pizzeria
Fort Wayne
01.2018 - 12.2022
  • Greeted and seated guests in a welcoming manner.
  • Maintained cleanliness and organization of the host station.
  • Communicated effectively with kitchen staff regarding guest needs.
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.

Waitress

West End
Decatur
09.2021 - 06.2022
  • Provided excellent customer service to enhance dining experiences.
  • Assisted in training new staff on restaurant procedures and service standards.
  • Prepared ingredients by chopping, slicing, and dicing vegetables and proteins.

CNA

Swiss Village
Berne
10.2021 - 05.2022
  • Assisted residents with daily living activities and personal care.
  • Maintained cleanliness and organization in resident rooms and common areas.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.

Education

Business Management Certificate - Business Administration And Management

Ivy Tech Community College of Indiana
Fort Wayne, IN
05-2024

Associate of Business Administration - Risk Management

Indiana Institute of Technology
Fort Wayne, IN

Skills

  • Customer service
  • Menu knowledge
  • Order accuracy
  • Food safety
  • Table management
  • Relationship management
  • Multitasking and organization
  • Strong work ethic
  • Performance improvement

Certification

Pre-nursing certificate- Ivy Tech Community College

Timeline

Sever

Casa Restaurant
06.2024 - Current

CNA

Swiss Village
10.2021 - 05.2022

Waitress

West End
09.2021 - 06.2022

Host/busser

Oleys Pizzeria
01.2018 - 12.2022

Business Management Certificate - Business Administration And Management

Ivy Tech Community College of Indiana

Associate of Business Administration - Risk Management

Indiana Institute of Technology
Ahlana Reichert