Efficient hospitality professional experienced in fast-paced environments. Skilled at maintaining food safety standards while delivering exceptional customer service. Committed to supporting team productivity and ensuring guest satisfaction.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Sever
Casa Restaurant
Fort Wayne
06.2024 - Current
Collaborated with kitchen staff to ensure timely meal preparation.
Recommended menu items based on guest preferences and dietary restrictions.
Provided excellent customer service to ensure satisfaction.
Host/busser
Oleys Pizzeria
Fort Wayne
01.2018 - 12.2022
Greeted and seated guests in a welcoming manner.
Maintained cleanliness and organization of the host station.
Communicated effectively with kitchen staff regarding guest needs.
Provided excellent customer service by anticipating customer needs.
Managed incoming calls during busy shifts.
Waitress
West End
Decatur
09.2021 - 06.2022
Provided excellent customer service to enhance dining experiences.
Assisted in training new staff on restaurant procedures and service standards.
Prepared ingredients by chopping, slicing, and dicing vegetables and proteins.
CNA
Swiss Village
Berne
10.2021 - 05.2022
Assisted residents with daily living activities and personal care.
Maintained cleanliness and organization in resident rooms and common areas.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Education
Business Management Certificate - Business Administration And Management
Ivy Tech Community College of Indiana
Fort Wayne, IN
05-2024
Associate of Business Administration - Risk Management
Indiana Institute of Technology
Fort Wayne, IN
Skills
Customer service
Menu knowledge
Order accuracy
Food safety
Table management
Relationship management
Multitasking and organization
Strong work ethic
Performance improvement
Certification
Pre-nursing certificate- Ivy Tech Community College
Timeline
Sever
Casa Restaurant
06.2024 - Current
CNA
Swiss Village
10.2021 - 05.2022
Waitress
West End
09.2021 - 06.2022
Host/busser
Oleys Pizzeria
01.2018 - 12.2022
Business Management Certificate - Business Administration And Management
Ivy Tech Community College of Indiana
Associate of Business Administration - Risk Management