Summary
Overview
Work History
Education
Skills
Other Qualifications
Personality Traits
Skillsets
Language
Personal Information
Timeline
AdministrativeAssistant
AHMED HUSAIN

AHMED HUSAIN

IT Engineer
Mumbai

Summary

Dedicated and experienced Computer Service Technician with [X] years of hands-on experience in diagnosing, repairing, and maintaining computer systems. Proficient in hardware and software troubleshooting with a strong commitment to providing exceptional customer service. Seeking to leverage technical expertise and problem-solving skills in a challenging IT environment.

Overview

10
10
years of professional experience

Work History

Computer Service Technician

Laptop World Laptop
06.2014 - 07.2018
  • Cctv /IP camera: Installation and Configuration
  • Laptop/desktop Repair: Hardware assembly, Networking and repair
  • Diagnosed and resolved computer hardware and software problems, including desktops, laptops, printers, and peripherals
  • Provided technical support and assistance to clients regarding hardware, software, and networking issues
  • Installed, configured, and upgraded operating systems and software applications
  • Conducted preventive maintenance on computer systems to ensure optimal performance and reliability
  • Responded to service calls and performed on-site repairs and troubleshooting when necessary
  • Also handle the project of (Chaudhary Charan Singh International Airport) Networking
  • Also handle the project of (Seth Anandram Jaipuria School Lucknow) CCTV, Music system, Intercom & all System.

Technician

Shriram Neotech Pvt Ltd (Dell Authorized Service Center)
08.2019 - 08.2020
  • Coordinated with customers and resolved their issues
  • Diagnosed and resolved laptop and desktop issues
  • Ordered parts as per requirement from Dell Portal.

Senior Executive Field Engineer

CMS IT Services Pvt Ltd
02.2024 - Current
  • Handled HRPL server of MCD (McDonald’s) and configured all devices.

Senior Technician

Computer Infotech India Pvt Ltd (Dell Authorized Service Center)
08.2019 - 02.2024
  • Diagnosed and resolved laptop and desktop issues
  • Ordered parts as per requirement from Dell Portal.

Education

B. Com -

NANDINI NAGAR PG COLLEGE NAWABGNAJ

Intermediate - undefined

SRNCKVMIC RAMWAPUR SARKRI

High School - undefined

SRNCKVMIC RAMWAPUR SARKRI

Skills

Technical Support

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Other Qualifications

ADVANCE PROGRAMME IN HARDWARE & NETWORKING, Institute of Computer Management (I.C.M), 2014-15

Personality Traits

  • Ability to learn and perform team work.
  • Experience in working pressure situations.
  • Ability to work accurately & pay attention to details. Capable of grasping new concepts quickly.
  • Analytical and problem solver.
  • Strong communication, analytical, Decision making skill. Strategic Thinker, Positive attitude towards work.

Skillsets

  • Computer Troubleshooting: Understanding of various technological Concepts utilized for computer troubleshooting.
  • Internet Issues: Internet and system slow down Virus Problems.
  • Operating Systems: Windows 11,10,8.1,8,7, xp
  • Application: Microsoft Office 2007-16-19.
  • Hardware: Basic installation, assembling computer parts/software/ laptop assembling, L1,L2 & basic knowledge of L3.

Language

English, Hindi, Marathi

Personal Information

  • Father's Name: Sakhartullah
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Senior Executive Field Engineer

CMS IT Services Pvt Ltd
02.2024 - Current

Technician

Shriram Neotech Pvt Ltd (Dell Authorized Service Center)
08.2019 - 08.2020

Senior Technician

Computer Infotech India Pvt Ltd (Dell Authorized Service Center)
08.2019 - 02.2024

Computer Service Technician

Laptop World Laptop
06.2014 - 07.2018

B. Com -

NANDINI NAGAR PG COLLEGE NAWABGNAJ

Intermediate - undefined

SRNCKVMIC RAMWAPUR SARKRI

High School - undefined

SRNCKVMIC RAMWAPUR SARKRI

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