Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ahmed Shaikh

Sales Associates / Customer Service Executive
Pune

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

10
10
years of professional experience

Work History

Sales Coordinator

CHEMIMPEX INDIA IT SERVICES PRIVATE LIMITED
Pune
07.2018 - Current

Chemimpex India IT services Pvt Ltd is US based chemical company, and in India they have back-end office, all the operations material in and out is done in the USA.

Currently company is supplying in 48 different countries and have around 1400 active clients / customers

My job profile is as below -

  • Preparing sales quotes to customer
  • Getting price and availability from vendor/suppliers and according to that preparing quote
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Following up with the customer regarding quote and getting the order
  • Order entry in SAP system
  • Material arrangement
  • Material Dispatches
  • Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence
  • Prudent, disciplined & self-motivated with excellent interpersonal, communication & organizational skills with proven abilities in process management and customer relationship management
  • Handling Return and replacement of the material.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.

Executive Officer

ROHAN Enterprises
Pune
11.2013 - 07.2018
  • Contacting prospective customers and discussing their requirements
  • Achieving all revenue targets & objectives in line with the Area Business Plan
  • Working closely with the marketing team
  • Maintaining day to day sales & purchase records
  • Making quotations & Proforma Invoices
  • Transport arrangement
  • Material arrangement Material Dispatches Payment follow up with concern customers.
  • Double checked inventories and made inventory schedules with supply sergeant.
  • Utilized appropriate financial tools to manage accounts payable and receivable.

Education

B.Com - Accounts And Banking

Savitribai Phule Pune University
Pune

Skills

    Sales expertise

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Accomplishments

  • Skills business development
  • Business operations
  • Business plans
  • Communication skills
  • Customer relations
  • Customer service

Timeline

Sales Coordinator

CHEMIMPEX INDIA IT SERVICES PRIVATE LIMITED
07.2018 - Current

Executive Officer

ROHAN Enterprises
11.2013 - 07.2018

B.Com - Accounts And Banking

Savitribai Phule Pune University
Ahmed ShaikhSales Associates / Customer Service Executive