Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

AHMED ABDUL BASITH

PUTTUR

Summary

Passionate about joining an innovative excellent environment where I can continually evolve my skills in line with industry advancements. I aspire to contribute to a dynamic team committed to propelling organizational excellence and achieving collective success.

Overview

8
8
years of professional experience

Work History

Malabar Gold and Diamonds

Senior Executive - Guest Relations
Mysore
06.2023 - Current
  • Resolved guest complaints in a professional and courteous manner.
  • Greeted and welcomed guests upon arrival to ensure a positive first impression.
  • Tracked guest feedback to identify areas of improvement within the organization.
  • Maintained up-to-date records of all incoming queries and inquiries.
  • Responded promptly to emails, phone calls, and other inquiries from guests.
  • Managed front desk operations & Build guest rapport for satisfaction and loyalty.

Clarks Exotica Convention Resort & Spa

Front Desk Manager
Bangalore
11.2021 - 03.2023

Metro Plaza Hotel

Front Desk Manager
Mangalore
05.2018 - 08.2021

Hotel Plaza Heights -Fab Hotels

Front Desk Manager
Bangalore
02.2017 - 11.2018

Greenwood Premier Suites - Treebo Hotels

Front office Executive
Bangalore
05.2016 - 01.2017

Education

Bachelor of Commerce. -

Sharada First Grade College
Mangalore
04-2016

Skills

  • MS Office(One Drive)
  • Team building
  • Leadership Qualities
  • Relationship Building
  • Negotiation
  • Communication Skills
  • Results Orientation
  • Adaptability
  • Customer Focus
  • Communication techniques
  • Time Management
  • Customer Relationship Management (CRM)
  • Workforce Management
  • MS Office

Languages

English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
kannada
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1

References

References available upon request.

Timeline

Malabar Gold and Diamonds

Senior Executive - Guest Relations
06.2023 - Current

Clarks Exotica Convention Resort & Spa

Front Desk Manager
11.2021 - 03.2023

Metro Plaza Hotel

Front Desk Manager
05.2018 - 08.2021

Hotel Plaza Heights -Fab Hotels

Front Desk Manager
02.2017 - 11.2018

Greenwood Premier Suites - Treebo Hotels

Front office Executive
05.2016 - 01.2017

Bachelor of Commerce. -

Sharada First Grade College

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AHMED ABDUL BASITH