Jira
Ahmed Hussain Qureshi
Senior Business Analyst
Hyderabad
Summary
Seasoned Business Analyst offering 9.11 years of experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects and multiple priorities simultaneously with a high degree of accuracy and positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Senior Business Analyst
Tata Consultancy Services
Hyderabad
07.2021 - Current
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
- Analyzed performance metrics to identify opportunities to increase sales.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Mentored teams and streamlined agile techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
- Collaborated with internal business partners to implement commission arrangements.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Grew business analysis team to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Performed gap analysis to identify areas of improvement.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Managed multiple stakeholders while handling multiple projects.
- Surveyed clients to ascertain requirements and expectations for product.
- Collaborated with stakeholders to define project objectives and criteria.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands
- Partnered with project team members to identify and quickly address problems
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities
- Negotiated contracts and agreements with vendors for constructive supplier relations
- Updated customers and senior leaders on progress and roadblocks
- Documented project progress to fulfill project requirements and establish traceability
- Identified and resolved risks to minimize project disruption
- Monitored and tracked project metrics and collected data to share with project members
- Led team meetings to assess project progress and plan appropriately to meet delivery targets
- Generated weekly and monthly status reports for helpful progress tracking
- Monitored project progress, identified risks and took corrective action as needed
- Devised and implemented attainable schedules, timelines and milestones for on-track projects
- Reported regularly to managers on project budget, progress, and technical problems
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Maintained open communication by presenting regular updates on project status to customers
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
Business Analyst
Foray Software Pvt Ltd
Hyderabad
09.2020 - 06.2021
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Surveyed clients to ascertain requirements and expectations for product.
- Generated business intelligence reports to inform strategic decision-making.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Collaborated with stakeholders to define project objectives and criteria.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands
Partnered with project team members to identify and quickly address problems
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities
Negotiated contracts and agreements with vendors for constructive supplier relations
Updated customers and senior leaders on progress and roadblocks
Documented project progress to fulfill project requirements and establish traceability
Identified and resolved risks to minimize project disruption
Monitored and tracked project metrics and collected data to share with project members
Led team meetings to assess project progress and plan appropriately to meet delivery targets
Generated weekly and monthly status reports for helpful progress tracking
Monitored project progress, identified risks and took corrective action as needed
Devised and implemented attainable schedules, timelines and milestones for on-track projects
Reported regularly to managers on project budget, progress, and technical problems
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays - Performed gap analysis to identify areas of improvement.
- Created data models to support decision-making processes.
- Utilized data visualization techniques to present and explain complex data sets.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
- Created dashboards to monitor and track key performance indicators.
- Updated scripts and queries to extract and analyze data from multiple sources.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Generated ad-hoc reports to evaluate specific business requirements.
- Provided technical support for troubleshooting analytics and reporting issues.
Senior Business Analyst
Pact Software Services Pvt Ltd
Hyderabad
10.2013 - 06.2020
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
- Analyzed performance metrics to identify opportunities to increase sales.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Mentored teams and streamlined agile techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Recruited new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
- Collaborated with internal business partners to implement commission arrangements.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Grew business analysis team to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Performed gap analysis to identify areas of improvement.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Surveyed clients to ascertain requirements and expectations for product.
- Collaborated with stakeholders to define project objectives and criteria.
- Managed multiple stakeholders while handling multiple projects.
- Managed and completed over 10 project implementations in one month.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
- Identified and resolved defects by developing test strategies, testing tools and test scripts.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Assisted customers with assessing and defining key business processes, policies and procedures.
- Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
- Coordinated data conversion with internal and customer resources.
- Delivered individualization by working with clients to gather business requirements.
- Supported smooth launch and user experience through functional end user testing and interface testing.
- Integrated Plex, SAP, Oracle, Microsoft Dynamics and other ERP systems to connect with applications and data sources.
- Offered input for complex documents to support client-ready final versions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs.
- Developed diagrams to describe and lay out logical operational steps.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Collaborated with upper management to drive strategy and implement new processes.
Education
B.Tech(Bachelor of Technology) - Information Technology
J B Institute of Engineering & Technology
HyderabadSkills
Operations analysis
Business process mapping
Data analysis
Needs assessments
Test case scenarios
Operations management
Microsoft Office Suite
Gap analysis
Project Management
Workflow Analysis
Strategic planning
Pivot tables
Testing and maintenance
Agile
Root Cause Analysis
Bug tracking
Testing plans
Process implementation
Reporting and analysis
Product tests
Release planning
ERP systems
Critical Thinking
Teambuilding
MS Office
Multitasking Abilities
Teamwork and Collaboration
Organization and Time Management
Document coordination
Time tracking
Task monitoring
Plan update management
Operations support
Problem-Solving
Client Relationships
Software
SQL
Google Sheets
Domain Experience
- E-commerce
- Trading and Retail
- Financial Services(Loan)
- Insurance
- Pharmaceuticals
- Electricity Board
- Construction
- Asset Rentals and Contract
- Hospitality Services
- Telecom Services
Timeline
Senior Business Analyst
Tata Consultancy Services
07.2021 - Current
Business Analyst
Foray Software Pvt Ltd
09.2020 - 06.2021
Senior Business Analyst
Pact Software Services Pvt Ltd
10.2013 - 06.2020
B.Tech(Bachelor of Technology) - Information Technology
J B Institute of Engineering & Technology