Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AHMED IQBAL K

PERINTHALMANNA,MALAPPURAM

Summary

Dynamic Sales Engineer with a proven track record at AGRIMOT, adept at leveraging market analysis and relationship-building skills to drive product success. Proficient in Microsoft Office and data entry, I excel in creating impactful sales forecasts and enhancing customer satisfaction through effective communication and collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Engineer

AGRIMOT
02.2025 - Current
  • Assisted marketing team in creating targeted collateral materials that effectively communicated product benefits to potential customers.
  • Provided sales forecasts for product sales opportunities within assigned accounts.
  • Analyzed market trends, competitor performance and product strengths.
  • Built and maintained strong relationships with internal stakeholders, including product management, engineering, and customer success teams to ensure seamless coordination on sales initiatives.
  • Supported market research, metrics and requirements development and risk management.

TELECALLER

Cyfuture BPO
05.2024 - 02.2025
  • Improved customer satisfaction by addressing inquiries and resolving issues promptly.
  • Maintained detailed records of client interactions, updating customer information accurately in the database.
  • Reduced customer complaints by providing clear explanations on products, services, and policies.
  • Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
  • BSNL landline and broadband services.

OFFICE ASSISTANT AND DATA ENTRY OPERATOR

SAHACHARI COMMON SERVICE CENTER
05.2022 - 05.2024
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provide G2C Services.
  • Developed and maintained courteous and effective working relationships.

STORE STAFF ASSOCIATE

Krishna Enterprises Pvt Ltd
03.2021 - 05.2022
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Verified proper labeling and identification on all orders before shipment.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Sorted and organized items in designated areas for easy access.
  • Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
  • Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.

Retail Sales Associate

Reliance SMART
03.2020 - 03.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Science - BCA

NASRA ARTS AND SCIENCE COLLEGE
THIRURKKAD
03-2018

Skills

  • Proficient in computer applications
  • Microsoft Office proficiency
  • Accurate data entry
  • Data tallying

Certification

  • DOCUMENTATION ASSISTANT
  • CERTIFICATE IN WORDPROCESSING AND DATA ENTRY
  • PROFESSIONAL DIPLOMA IN MECHANICAL AUTOMOBILE ENGINEERING

Timeline

Sales Engineer

AGRIMOT
02.2025 - Current

TELECALLER

Cyfuture BPO
05.2024 - 02.2025

OFFICE ASSISTANT AND DATA ENTRY OPERATOR

SAHACHARI COMMON SERVICE CENTER
05.2022 - 05.2024

STORE STAFF ASSOCIATE

Krishna Enterprises Pvt Ltd
03.2021 - 05.2022

Retail Sales Associate

Reliance SMART
03.2020 - 03.2021

Bachelor of Science - BCA

NASRA ARTS AND SCIENCE COLLEGE

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AHMED IQBAL K