AhmedMateen Quanungo
Banker
Vadodara
Summary
Dynamic professional with extensive experience in managing client relationships and delivering comprehensive financial guidance. A strong customer-centric approach drives enhanced satisfaction and loyalty, fostering long-term partnerships. Proven ability to cross-sell banking products while effectively addressing customer concerns, resulting in increased retention and revenue growth. Committed to leveraging expertise to create tailored solutions that meet diverse client needs.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Relationship Banker, Deputy Manager
Kotak Mahindra Bank Limited
09.2024 - 07.2025
- Managed a portfolio of over 350 clients, providing personalized banking solutions and services.
- Conducted financial analyses to assess client needs, and recommend appropriate financial products.
- Monitored daily banking operations, including deposits, withdrawals, and compliance with operational procedures.
- Increased customer retention by 5% through relationship building and offering tailored products.
- Maintained up-to-date knowledge of market trends, interest rates, and financial regulations.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
Sales Manager, Deputy Manager
Yes Bank Limited
10.2022 - 09.2023
- Promoted to the role of Sales Manager (Trade Business) from Sales Officer.
- Sourced business from open markets and references.
- Maintained up-to-date knowledge of market trends, interest rates, and financial regulations.
- Conducted financial analyses to assess client needs, and recommend appropriate financial products.
Senior Bank Officer
AU Small Finance Bank Limited
05.2022 - 08.2022
- Understanding client needs and potential queries, seeking out ways to increase client satisfaction.
- Handling routine queries, ensuring all client concerns and complaints are satisfactorily resolved as per agreed timelines.
- Cross selling of investment and banking products to all clients, ensuring compliance through process checks and self audits.
Sales Executive
HDFC Life
07.2019 - 04.2022
- Business-to-business strategic business alliance.
- Understand investment needs, and provide all-around investment solutions to the bank's clientele.
- To provide service to existing customers, cross-sell and upsell banking and investment products.
- Manage the floor for customer service. Regain lost business opportunities.
Education
PGDBA - Supply Chain Management
Institute of Management Technology
Ghaziabad11.2022
B.Tech - Electronics and Communications Engineering
Sarvepalli Radhakrishnan University
Bhopal06.2019
Diploma - Electronics and Communication Engineering
M.S.Ramaiah Polytechnic
Bengaluru06.2009
Skills
Relationship building and management
Interests
Cricket, Reading, Volunteering
Accomplishments
- Promoted to Sales Manager role (Trade Business)
- Top Performer Award – Recognized for achieving the highest sales in the bank for Insurance products and Asset Business.
- Sales Achievement Award – Exceeded sales targets by 20% in Asset Disbursement Business.
Timeline
Relationship Banker, Deputy Manager
Kotak Mahindra Bank Limited
09.2024 - 07.2025
Sales Manager, Deputy Manager
Yes Bank Limited
10.2022 - 09.2023
Senior Bank Officer
AU Small Finance Bank Limited
05.2022 - 08.2022
Sales Executive
HDFC Life
07.2019 - 04.2022
B.Tech - Electronics and Communications Engineering
Sarvepalli Radhakrishnan University
Diploma - Electronics and Communication Engineering
M.S.Ramaiah Polytechnic
PGDBA - Supply Chain Management
Institute of Management Technology