Results-oriented Technical Program Manager with 5 years of experience leading cross-functional initiatives that enhance growth and operational efficiency. Expertise in Agile execution, stakeholder alignment, and risk management supports successful program delivery. Currently transitioning to AI/Product-focused program leadership.
Work History
Program Leader
1 Year 2 Months
Cypherprox | Nagpur | 08.2025 - Current
Led 0→1 development of a Microsoft-first cybersecurity services venture, translating the business vision into a Phase-1 portfolio spanning 4 Microsoft security platforms: Defender, Entra ID, Purview & Sentinel, alongside cloud security posture, compliance & data-governance offerings.
Executed cross-functional program across product, technology, security & GTM, transforming broad cybersecurity proposition into 4 defined service lines with clear scope, delivery approach, pricing philosophy & targeted SME customer segment.
Developed commercial operating model for fixed-price cybersecurity packages, aligning enterprise-grade Microsoft security capabilities with SME affordability and faster deployment; positioned “enterprise security + SME speed” as core differentiation.
Established strategic foundation for future AI-enabled security operations business, integrating human + AI monitoring model and outlining the transition from Microsoft deployment services to full SOC-as-a-Service proposition without vendor switch.
Led cross-functional projects for 2 programs: Grocery and hyperlocal (Minutes), delivering key initiatives in value discovery and realization, seamless basket building, Top of Funnel, hygiene and ads monetization
Owned end-to-end delivery of the growth programs for Grocery, influencing 800 Cr monthly GMV run-rate
Scaled the initiatives across multiple categories, contributing to 9% MAC increase and 7% rise in GMV QoQ
Collaborated with business, product, engineering and design teams to define MVPs & release plans
Conducted weekly steering reviews, preemptively flagging risks and driving resolution to closure
Adhered to Agile/Scrum practices across projects, improving sprint predictability and velocity by 30%
Defined & tracked OKRs and delivery metrics ensuring measurable impact & continuous improvement