AHTESHAM IBN FAROOQ
Srinagar
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Data Entry Operator
HANFIA ENGLISH MEDIUM SCHOOL
07.2022 - 12.2023
- Compiled data from source documents prior to data entry.
- Analyzed and processed current data records to provide detailed reports.
Customer Service Executive
Teleperformance
Srinagar
12.2020 - 06.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered questions from customers by phone and email, offering company details, and policy information as requested.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
Education
12TH SCIENCE AND MATH -
GOVT HIGHER SECONDARY SCHOOL SUMBAL
12.2020
1 YEAR DIPLOMA COURSE IN STENOGRAPHY, - SHORTHAND
GOVT ITI BEMINA SRINAGAR
SrinagarDATA ENTRY OPERATOR -
GOVT WOMENS ITI BEMINA SRINAGAR
SRINAGARSkills
- Customer service
- Communication
- Computer efficiency/system administration
- Patience
- Time management
- Data entry operator
- Problem solving
- Ambition
- Compiling Data
- Mail handling
- Data Security
Timeline
Data Entry Operator
HANFIA ENGLISH MEDIUM SCHOOL
07.2022 - 12.2023
Customer Service Executive
Teleperformance
12.2020 - 06.2022
12TH SCIENCE AND MATH -
GOVT HIGHER SECONDARY SCHOOL SUMBAL
1 YEAR DIPLOMA COURSE IN STENOGRAPHY, - SHORTHAND
GOVT ITI BEMINA SRINAGAR
DATA ENTRY OPERATOR -
GOVT WOMENS ITI BEMINA SRINAGAR
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