Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Aidan Gonsalves

Aidan Gonsalves

Restaurant Manager/Cashier
Raia,GA

Summary

Dynamic Restaurant Manager with a proven track record at Mad Over Chicken, excelling in operations management and customer engagement. Successfully developed marketing strategies that enhanced brand visibility and cultivated a strong team culture, leading to improved service quality and efficiency. Skilled in staff management and inventory control, ensuring optimal performance and satisfaction.

Overview

7
7
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Restaurant Manager/Cashier

Mad Over Chicken
01.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
  • Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.

Packing Associate

Indoco Remedies
06.2021 - 11.2022
  • Maintained clean, neat and organized stockroom for easy access to goods.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Placed items into bags, boxes or other containers.
  • Sorted and stacked finished items.
  • Loaded and unloaded items from production line.
  • Labeled containers, container tags or products.
  • Inspected items for defects and damage.

Computer Technician

Ben Enterprise
04.2019 - 07.2019
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

Education

B.C Ed - Computer Hardware And Networking -

Digicom Computer Training Academy
Goa, India
04.2001 -

Vocational: Computer Techniques -

Fr. Agnel Multipurpose Higher Secondary School
Goa, India
04.2001 -

High School Diploma -

Our Lady Of Snow High School.
Goa, India.
04.2001 -

Skills

Staff management

Certification

Tally ERP

Interests

Music

Gaming

Football

Timeline

Microsoft Office Specialist

01-2025

Tally ERP

10-2024

Restaurant Manager/Cashier

Mad Over Chicken
01.2023 - Current

Packing Associate

Indoco Remedies
06.2021 - 11.2022

Computer Technician

Ben Enterprise
04.2019 - 07.2019

B.C Ed - Computer Hardware And Networking -

Digicom Computer Training Academy
04.2001 -

Vocational: Computer Techniques -

Fr. Agnel Multipurpose Higher Secondary School
04.2001 -

High School Diploma -

Our Lady Of Snow High School.
04.2001 -
Aidan GonsalvesRestaurant Manager/Cashier