Aidan Weinkauf
Indianapolis,IN
Summary
Dynamic Shift Manager at Smoothie King with a strong focus on customer service and team development. Proven track record in cash handling and employee training, enhancing operational efficiency and satisfaction rates. Skilled in relationship building and performance reviewing, driving improvements that elevate service quality and team morale. Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Shift Manager
Smoothie King
07.2025 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Trained new team members on operational procedures and customer service standards.
- Assisted in resolving customer inquiries and complaints to improve satisfaction rates.
- Collaborated with team members to streamline workflow during peak hours.
- Executed cash handling procedures accurately, ensuring financial integrity of transactions.
- Maintained cleanliness and organization of work areas to support operational efficiency.
- Promoted a positive work environment through open communication and constructive feedback.
- Implemented health and safety protocols to enhance workplace safety compliance.
Assistant General Manager
Swig
11.2024 - 05.2025
- Assisted in daily operations to ensure efficient service delivery and customer satisfaction.
- Supported team training initiatives to enhance employee performance and engagement.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Collaborated with management on scheduling staff shifts to optimize coverage and efficiency.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Wash Associate
Crew Carwash
06.2022 - 10.2024
- Operated wash equipment to ensure cleanliness and safety standards were consistently met.
- Collaborated with team members to streamline washing processes and improve efficiency.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Assisted in training new associates on safety protocols and washing techniques.
- Conducted routine maintenance checks on washing machinery to prevent operational delays.
- Monitored wash quality to uphold company standards and customer satisfaction.
- Implemented feedback from supervisors to enhance overall performance and adherence to procedures.
- Polished face to face sales techniques to maximize sale of unlimited program plan sign-ups.
Retail Sales Associate
North Face
06.2024 - 08.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
- Processed transactions accurately using point-of-sale systems to ensure smooth operations.
- Assisted in inventory management, conducting regular stock checks and maintaining organized displays.
- Collaborated with team members to optimize sales floor layout, enhancing product visibility and accessibility.
- Implemented promotional strategies that increased customer foot traffic during peak sales periods.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Operations Supervisor
Outlook Christian Church-
12.2018 - 07.2022
- Supervised building maintenance staff, ensuring adherence to safety protocols and operational standards.
- Coordinated preventive maintenance schedules, optimizing equipment performance and minimizing downtime.
- Conducted regular inspections of facilities, identifying issues and coordinating timely repairs to maintain safety compliance.
- Handled daily cleaning and sanitizing of areas of use in building.
- Set up large 400 seat auditorium in gymnasium for Sunday service, and coordinated the dismantling after services concluded.
- Set up rooms for various small groups, preschool and church activities as well as set up for church supported sports league.
Curbside Shopper
Market District Supermarket
02.2021 - 07.2021
- Coordinated order fulfillment processes to ensure timely and accurate deliveries.
- Assisted customers with product selection and provided personalized shopping experiences.
- Maintained knowledge of store inventory to enhance customer satisfaction and efficiency.
- Collaborated with team members to optimize workflow and improve service delivery.
- Implemented best practices for safe handling of products during preparation and delivery.
- Monitored order accuracy, resolving discrepancies to uphold quality standards.
- Trained new team members on operational procedures and customer engagement techniques.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
Education
High School Diploma -
Mt. Vernon High School
FortvilleSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Energetic and enthusiastic
- Training and mentoring
- Relationship building
- Team development
- Inventory control
- Payment processing
- Sales strategies
- Performance reviewing
Timeline
Shift Manager
Smoothie King
07.2025 - Current
Assistant General Manager
Swig
11.2024 - 05.2025
Retail Sales Associate
North Face
06.2024 - 08.2024
Wash Associate
Crew Carwash
06.2022 - 10.2024
Curbside Shopper
Market District Supermarket
02.2021 - 07.2021
Operations Supervisor
Outlook Christian Church-
12.2018 - 07.2022
High School Diploma -
Mt. Vernon High School