Aiden McMichael
Indianapolis
Summary
Strong background in customer service at Community Health Network. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in managing high-pressure situations while maintaining composure. Possesses knowledge of geological concepts and GIS software. Able to contribute to efficient operations and team success.
Overview
9
9
years of professional experience
Work History
Valet
Community Health Network
07.2019 - Current
- Maintained cleanliness of work sites and patient/visitor services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting patients, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced/damaged items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Host
Broad Ripple Brew Pub
03.2016 - 07.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Arts - Geology
Hanover College
Hanover, IN05-2025
Skills
- Customer service and communication
- Efficient work ethic
- Patience and composure
- Problem-solving
- Team collaboration
- Foundational knowledge of geological concepts
- Geological report writing
- GIS software utilization
Timeline
Valet
Community Health Network
07.2019 - Current
Host
Broad Ripple Brew Pub
03.2016 - 07.2019
Bachelor of Arts - Geology
Hanover College
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