Summary
Overview
Work History
Education
Skills
Certification
Timeline
Projects
Projects
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Aikya Barot

Technical lead Microsoft 365
AHMEDABAD

Summary

Accomplished IT professional with extensive experience spanning multiple industry sectors on a global scale. Specializing in Microsoft 365 administration, SharePoint, Exchange Server, and infrastructure design and implementation, possesses a strong commitment to client satisfaction and a proven track record of exceeding expectations.

With a solid foundation in Microsoft technologies, a proven track record of delivering exceptional results, and a passion for driving innovation through cloud technologies, poised to contribute to the success of organizations by leveraging expertise and dedication to excellence.

Overview

4
4
years of professional experience
5
5
Certificates
3
3
Languages
3
3
years of post-secondary education

Work History

Technical Lead Microsoft 365

Sherweb
12.2023 - Current
  • Advised management, business and technical staff on solutions using specific domains or technology.
  • Drove technical initiatives for large enterprise systems to align with long-term business strategies.
  • Liaised between business and technology units to manage delivery schedules for applications.
  • Developed suggestions for technical process improvements to optimize resources.
  • Evaluated reputation risk and regulatory risk.
  • Teamed on development of technology roadmap spanning 2 years

Migration Engineer

Cyclotron
08.2022 - 12.2023
  • Analyzing current system, developing migration plan, coordinating with team members, performing migration, testing migrated system, troubleshooting issues, providing support during transition
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.

Senior technical support engineer

Technofirm Solutions LLP
07.2021 - 08.2022
  • Developing and implementing technical support processes, troubleshooting technical issues, providing Tier 2 and Tier 3 technical support, documenting procedures and knowledge base articles, training junior technical support engineers
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

System Administrator

Accutech Technologies Pvt Ltd
10.2020 - 06.2021
  • Providing technical assistance to end-users, troubleshooting hardware and software issues, monitoring computer systems, servers, and networks, managing user accounts and access rights, implementing and maintaining security measures, collaborating with other IT teams, staying updated with latest technologies
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Led server infrastructure development, quality assurance, staging and production systems.

Education

B.Sc In IT-IMS & Cyber Security -

Gujarat University
Ahmedabd
06.2019 - 02.2022

Skills

    Microsoft 365

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Certification

MS-100: Microsoft 365

Timeline

Technical Lead Microsoft 365

Sherweb
12.2023 - Current

Migration Engineer

Cyclotron
08.2022 - 12.2023

Senior technical support engineer

Technofirm Solutions LLP
07.2021 - 08.2022

System Administrator

Accutech Technologies Pvt Ltd
10.2020 - 06.2021

B.Sc In IT-IMS & Cyber Security -

Gujarat University
06.2019 - 02.2022

Projects

Google to Office 365 Migration (Fortive):
Successfully migrated 393 users from Google Workspace to Microsoft Office 365, transferring email, calendar, contacts, files, and SharePoint sites. Ensured minimal disruption to business operations through thorough planning, testing, and user training.

Microsoft 365 Tenant-to-Tenant Migrations (Lumen Technologies):
Managed the transfer of 3838 users between Office 365 tenants, including email, calendar, contacts, and files. Emphasized planning, testing, and user training to maintain operational continuity.

Slack to Microsoft Teams Migration (Tekion Corp):
Led the migration of 3400 users from Slack to Microsoft Teams, migrating messages, channels, and files while configuring user access. Prioritized planning, testing, and user training to minimize disruption.

Intune Security Implementation (Symphony Limited):
Implemented security measures using Microsoft Intune to enhance device and data security for company devices. Included setting up access policies, compliance configurations, and app management to provide flexibility and control.

Projects

Google to Office 365 Migration (Fortive):
Successfully migrated 393 users from Google Workspace to Microsoft Office 365, transferring email, calendar, contacts, files, and SharePoint sites. Ensured minimal disruption to business operations through thorough planning, testing, and user training.

Microsoft 365 Tenant-to-Tenant Migrations (Lumen Technologies):
Managed the transfer of 3838 users between Office 365 tenants, including email, calendar, contacts, and files. Emphasized planning, testing, and user training to maintain operational continuity.

Slack to Microsoft Teams Migration (Tekion Corp):
Led the migration of 3400 users from Slack to Microsoft Teams, migrating messages, channels, and files while configuring user access. Prioritized planning, testing, and user training to minimize disruption.

Intune Security Implementation (Symphony Limited):
Implemented security measures using Microsoft Intune to enhance device and data security for company devices. Included setting up access policies, compliance configurations, and app management to provide flexibility and control.

Aikya BarotTechnical lead Microsoft 365