Aishi Saha
Kolkata
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Cathay Pacific
Hong Kong, Discovery Bay
2024.05 - Current
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
Flight Attendant
Vistara Airlines
New Delhi
2019.10 - 2024.04
- Provided safety instructions to passengers prior to takeoff and landing.
- Delivered onboard customer service including food and beverage service.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
ISC -
Kalyani Public School
Barasat2018-05
ICSE -
St. Claret School
Debpukur, Barrackpore2016-04
Skills
- Emergency Response
- Passenger support
- First Aid
- Flight safety
- FAA Regulations
- Customer Service
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Advanced (C1)
C1
Accomplishments
- Successfully managed and resolved complex passenger incidents, ensuring passenger safety and satisfaction.
- Achieved a perfect safety record throughout 5 years of service.
- Consistently received high passenger satisfaction ratings and positive feedback.
- Successfully completed advanced training in aviation safety, first aid & service excellence.
- Implemented innovative service enhancements that improved the passenger experience.
- Mentored and trained new cabin crew members, contributing to their professional development.
- Outstanding Customer Service Award: Recognized for consistently exceeding passenger expectations and delivering exceptional in-flight experiences.
Timeline
Flight Attendant
Cathay Pacific
2024.05 - Current
Flight Attendant
Vistara Airlines
2019.10 - 2024.04
ISC -
Kalyani Public School
ICSE -
St. Claret School
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