Aishika Nandy
Malda
Summary
Aspiring Power BI Developer with hands-on experience in Power BI, DAX, and Power Query — building dashboards that turn raw data into business decisions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Solution Specialist
Workativ
Chennai, India
08.2023 - 01.2025
- Customised off-the-shelf products to meet client needs, boosting functionality and user experience.
- Leveraged Power BI dashboards in solution reviews to swiftly pinpoint and resolve issues, fortifying stakeholder relationships.
- Coordinated with DevOps for seamless post-deployment operations.
- Partnered with sales to uncover upselling opportunities, driving revenue growth.
- Tested products, features, and bug fixes, enhancing quality and satisfaction.
Assistant Manager
Think & Learn Pvt. Ltd. (Byju's)
Bengaluru
05.2022 - 06.2023
- Set monthly goals and tracked KPIs, ensuring team success.
- Supported senior management in streamlining operations to meet objectives.
Team Lead
Think & Learn Pvt. Ltd. (Byju's)
Bengaluru, India
01.2022 - 05.2022
- Trained new joiners, accelerating skill development, and team readiness.
- Audited customer interactions, driving performance gains, and success metrics.
Product Specialist
Think & Learn Pvt. Ltd. (Byju's)
Bengaluru
11.2019 - 01.2022
- Drove pilot projects to launch new business models ahead of schedule.
- Mastered critical and social media escalations for swift, high-impact resolutions.
Education
B.Tech - Electrical Engineering
Siliguri Institute of Technology
Siliguri, WB01-2019
Skills
- Microsoft Power BI (ETL: Data Modelling, DAX Calculations and Measures, Data Visualisation, Deploy and Maintain)
- SQL
- Impactful product demos and POCs
- Multidisciplinary engagement
- Improving CSAT, accelerating MTTR, and boosting FCR
- ITSM Tools: Freshservice, Freshdesk, ServiceNow, JSM, ManageEngine, SolarWinds
- Access management: Office 365, Azure AD, Okta
- Document management: SharePoint, Confluence, OneDrive, Google Drive
- Video tutorial creation in Loom, Tella, Clueso
Certification
- Basic to Advance: Power BI Dashboard Mastery
- Basic to Advance: SQL Master Class
GitHub
- https://github.com/aishikanandy
Languages
Bengali
First Language
English
Proficient
C2
Hindi
Advanced
C1
Timeline
Solution Specialist
Workativ
08.2023 - 01.2025
Assistant Manager
Think & Learn Pvt. Ltd. (Byju's)
05.2022 - 06.2023
Team Lead
Think & Learn Pvt. Ltd. (Byju's)
01.2022 - 05.2022
Product Specialist
Think & Learn Pvt. Ltd. (Byju's)
11.2019 - 01.2022
B.Tech - Electrical Engineering
Siliguri Institute of Technology