Aishwarya Daftari
Bangalore
Summary
Results-driven Senior Associate Manager known for productivity and efficiency in task completion. Skilled in strategic planning, team leadership, and operational improvement.
Overview
7
7
years of professional experience
Work History
Senior Associate Manager
Elanco
Bangalore
04.2022 - Current
- Responsible for case processing and assessment of ICSRs coming from various sources like social media, spontaneous cases, inquiry cases, License partner cases and EVVET cases.
- Active member for core team handling Adverse event mailboxes and global mailboxes.
- Been a part of core team member for initializing and finalizing processes of new projects.
- Assisted in developing two Power BI based tools for managing reportability and license partner notification timelines for efficient processing with ease of use.
- Responsible for assessing monthly KPIs of team and understanding and communicating pain areas to the team.
- Organized weekly meetings with staff members to discuss progress on current projects.
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
Associate Manager
Elanco
Bangalore
09.2021 - 04.2022
- Responsible for data entry of adverse event/product complaint reports in the PV database (on ad-hoc basis assessment will also be handled)
- Responsible for the completeness and accuracy of data collection, data entry and case assessment activities.
- Develop an understanding of veterinary pharmacovigilance regulations.
- Demonstrate satisfactory knowledge of the regulatory, quality, and compliance requirements associated with execution of the role.
- Keep current on global regulatory issues and practices related to GPV.
- Assist with support of internal partners in GPV related activities as necessary.
- Partner and communicate with GPV colleagues as required
- Management of global adverse events mailbox
Operation Specialist
IQVIA
Bengaluru
05.2019 - 08.2021
- Review processed ICSRs for the optimum standards of quality and assure the quality of the processed case is up to the mark
- Daily active work with the Managers to solve problems connected with productivity, quality and team efficiency
- Lead improvements projects in order to increase process effectiveness and decrease the risks accordingly to Lean Six Sigma methodology
- Allocating and assuring completion of all the priority cases
- Active participation and contribution to the current productivity and quality measure
- Ensuring that relevant deadlines and other performances standards are met Work in conjunction with individuals on the team as well as other teams ensure seamless processing.
Drugs safety associate
IQVIA
Bengaluru
05.2017 - 05.2019
- Process ICSRs according to applicable regulations, guidelines, Standard operating Procedures (SOPs) and project requirements
- Receive, review, process data from various sources on time to meet quality standards
- Perform data entry for tracking, coding relevant medical terminology, writing descript narratives, generating queries pertinent to the case, performing quality review, assisting with reconciliation, driving case closure, requesting translations and ensuring ICSR are processed within assigned timelines
- Triage of incoming cases to prioritize for daily workflow management
- Keeping track of the Product Quality Complaints, pregnancy, end of day and priority cases and interacting with internal or external contacts to resolve issues related to the processing of these cases
- Identifying areas of concern within the team and raising the issues with the Team Lead
- Maintaining a good working knowledge of the AE safety profile of assigned products and labeling documents
- Working knowledge with major safety database system (e.g
- SCEPTRE, ARIS- g)
Education
Master of Pharmacy - Pharmaceutics
Manipal College of Pharmaceutical Sciences
Manipal04-2017
Bachelor of Pharmacy - Pharmacy
Ujjain Institute Of Pharmaceutical Sciences
Ujjain05-2015
High School Diploma -
Oxford Junior College
Ujjain05-2011
Skills
- Database: Aris G, Sceptre, PV entry
- MS Office: MS Excel, MS powerpoint, MS word
- Problem Identification and solving
- Excellent Communication
- Team work and collaboration
- Excellent interpersonal skills
Accomplishments
- 2022: Received Shining star award for exceptional work in handling mailboxes.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Websites
Timeline
Senior Associate Manager
Elanco
04.2022 - Current
Associate Manager
Elanco
09.2021 - 04.2022
Operation Specialist
IQVIA
05.2019 - 08.2021
Drugs safety associate
IQVIA
05.2017 - 05.2019
Master of Pharmacy - Pharmaceutics
Manipal College of Pharmaceutical Sciences
Bachelor of Pharmacy - Pharmacy
Ujjain Institute Of Pharmaceutical Sciences
High School Diploma -
Oxford Junior College
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