AISHWARYA DEVARE
Mumbai
Summary
Experienced and dedicated Office Assistant with a strong industry background. Known for maintaining a professional appearance and demeanor, consistently excelling in completing assigned tasks with a keen focus on quality. Dependable and quick-learning team player with effective communication and organization skills, contributing to seamless collaboration in the workplace.
Overview
7
7
years of professional experience
Work History
Office Executive
Horizon Financial Services
06.2022 - Current
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Developed and maintained comprehensive databases of historical trade data for future strategy formulation.
- Compiled detailed end-of-day reports summarizing trading activities and performance metrics.
Office Executive
Tej Manpower Solutions
04.2018 - 06.2022
- Improved company communication by managing and updating internal databases.
- Handled incoming calls professionally while directing inquiries appropriately according to departmental responsibilities.
- Reduced operational costs, identifying opportunities for cost-saving measures in office supplies and equipment.
- Provided hospitality and support to visitors and meeting attendees.
- Onboarded new employees, leading comprehensive training sessions that facilitated successful role transitions.
- Completed data entry tasks with accuracy and efficiency.
Customer Executive
Airtel Gallery
11.2017 - 04.2018
- Maintained accurate records of all customer interactions, enabling better tracking of issues and resolutions over time.
- Acted as main point of contact for logging customer issues and resolving technical problems.
- Collaborated with cross-functional teams to identify areas for improvement in customer experience, implementing changes accordingly.
- Developed strong rapport with customers through empathetic communication and genuine concern for their needs, leading to higher satisfaction levels.
- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
- Provided high-level telephone and e-support by assisting clients with questions concerning product specifications, cost, billing and technology issues.
- Reduced response times by implementing effective ticketing systems for handling inquiries, resulting in increased efficiency and client satisfaction.
Education
Class 12th -
Maharashtra Board
01.2018
Class 10th -
Maharashtra Board
01.2016
Skills
- Ability to learn new technologies
- Ability to work as part of a team
- Ability to work individually
- Self confidence
- Customer service
- Strong problem solver
- Positive attitude
- Customer relationship management (CRM)
Languages
English
Marathi
Hindi
Personal Information
- Date of Birth: 10/16/2000
- Nationality: Indian (Hindu)
- Marital Status: Married
Timeline
Office Executive
Horizon Financial Services
06.2022 - Current
Office Executive
Tej Manpower Solutions
04.2018 - 06.2022
Customer Executive
Airtel Gallery
11.2017 - 04.2018
Class 10th -
Maharashtra Board
Class 12th -
Maharashtra Board
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