Summary
Overview
Work History
Education
Skills
Projects
Strengths And Abilities
Certification
Languages
Timeline
Generic
Aishwarya Easwar

Aishwarya Easwar

Chennai

Summary

Senior Software Development Engineer experienced in architecting, designing, and implementing high-performing software applications. Strong knowledge of software development methodologies and project management practices. Skilled at leading cross-functional teams to achieve project goals. Consistently delivers successful projects that enhance system efficiency and user satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Software Development Engineer - 2

ZoomRx Healthcare
Chennai
05.2020 - Current
  • Spearheaded the identification and optimization of slow-performing APIs and error-prone functionalities in internal and external solutions, prioritizing prompt resolutions according to their significance.
  • Collaborated with cross-functional stakeholders to analyze feature usage, driving strategic improvements for performance optimization and system stability.
  • Coordinated automation initiatives to reduce reliance on manual interventions in the monitoring process of Product Stability metrics.
  • Continuously monitored PagerDuty, Insights, and Sentry, proactively addressing critical issues like CPU spikes or OOM occurrences and 50x spikes to ensure system stability and performance.
  • Developed and deployed API-centric infrastructures, enhancing scalability and modularity while seamlessly integrating third-party tools.
  • Orchestrated sprint planning for the Tech Support team, prioritizing tasks based on urgency and business needs, while ensuring smooth execution by splitting complex tickets into manageable sub-tasks for phased releases.
  • Provided hands-on guidance to reportees, assisting them with overcoming roadblocks and ensuring support tickets are addressed within the sprint, including handling high-priority tickets during leadership absences.
  • Collaborated with other Tech Pods to ensure timely resolution of support tickets with cross-team dependencies, ensuring smooth inter-team communication.

Systems Engineer

Infitech Reality Private Limited
Chennai
05.2018 - 04.2020
  • Transformed customer requirements into comprehensive Technical Specification Documents for four projects, ensuring seamless communication between clients and the development team.
  • Actively participated in team meetings, providing innovative ideas and delivering timely updates on project deadlines, designs, and feature enhancements.
  • Designed and structured databases and table architectures for two high-performing web and mobile applications, enabling scalable and efficient data management.

Systems Engineer

Vinformax Technology Systems
Chennai
07.2016 - 04.2018
  • Developed and maintained desktop software for an in-house product, delivering robust solutions tailored to business needs.
  • Ensured feature accuracy and functionality through rigorous testing during new feature implementation.
  • Evaluated and analyzed equipment design to optimize performance and feasibility, ensuring high-quality outputs.

Education

Master of Science - Five Year Integrated: Theoretical Computer Science

P.S.G. College of Technology
Coimbatore, Tamil Nadu
06-2016

Skills

  • Scripting Languages: PHP, Javascript
  • RDBMS: MySQL, Microsoft SQL Server
  • Frameworks: CakePHP
  • API Testing Tools: Postman
  • Version Control: Git
  • Markup languages: HTML
  • Requirements Documentation
  • Technical Documentation
  • Software Development Life Cycle (SDLC)
  • Agile
  • Web Application Development
  • Database Management
  • Cross-Functional Collaboration

Projects

Production Stability & Support (06/2022 - PRESENT)

  • Currently leading the Prod Stability and Support teams that are responsible for ensuring high availability of systems by providing increased responsiveness to failures, improving error resolution efficiency and enhancing error identification and prevention mechanisms.

ZoomRx TV (07/2023)

  • Worked on improving quality of audio recordings by preprocessing these sound files to optimize transcription without hallucinated texts.

Recruitment Trackers (01/2022)

  • A project that automates and standardizes the process of recruitment of MDs followed by the BA and Community teams in order to increase efficiency and save time.

Linking User Earnings to Payments (09/2021)

  • Implemented a feature that links users' earnings to their corresponding payments. Payment modes supported include PayPal, ACH, Zelle and Amazon Gift Cards.

NPI Lookup Portal Upgrade, (03/2021 - 04/2021)

  • Rewrote a portal in CakePHP 2 to CakePHP 4.1 where users input a target list of health care professional details to the portal to get the corresponding National Provider Identifiers(NPI).

Qual Response Analysis (12/2020)

  • Designed the database schema for a portal to help perform qualitative analysis on the voice responses obtained through the ZoomRx application. Implemented features to generate reports on the analysis performed.

Apple Push Notification API (06/2020 - 07/2020)

  • Implemented and integrated REST APIs with the ZoomRx application migrating to the HTTP/2 protocol adhering to a token based authentication system to send push notifications to apple devices.

InfiLogger (11/2019 - 02/2020)

  • Developed a web application for a Food Inspection Agency in London. This application helps record the temperature of various food items and generates reports accordingly.

NEC NeoFace Watch (07/2019 - 08/2019)

  • Worked on API development for a mobile application which alerts respective authorities at an organization if a subject that enters into the premise is not authorized.

VinAnalytix (05/2016 - 08/2016)

  • Worked on developing a web application using PHP and HTML to depict structured textual data graphically. This data analytical tool focuses primarily on quantitative analysis and uses D3.js for chart generation.
  • Integrated in-house products with the analytical tool to help with decision making which adversely impacts the business.

VinPlay (11/2016 - 02/2016)

  • Worked on encryption and decryption scripts using C# to secure videos being played on a host machine.
  • These scripts were integrated with the in-house media player that authorizes an authenticated user to play the video on the pertinent system.

Strengths And Abilities

  • Understanding objectives and scope of project
  • Capable to run stakeholder meetings
  • Proficient documenting and writing skills
  • Efficient time and task management
  • Broad technical and development experience
  • Good presentation and communication skills

Certification

  • Obtained Certified Team Leader certification in 2017.
  • Been part of the Innovation Team for product design at Vinformax.

Languages

English
First Language
Hindi
Proficient (C2)
C2
Malayalam
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2

Timeline

Senior Software Development Engineer - 2

ZoomRx Healthcare
05.2020 - Current

Systems Engineer

Infitech Reality Private Limited
05.2018 - 04.2020

Systems Engineer

Vinformax Technology Systems
07.2016 - 04.2018
  • Obtained Certified Team Leader certification in 2017.
  • Been part of the Innovation Team for product design at Vinformax.

Master of Science - Five Year Integrated: Theoretical Computer Science

P.S.G. College of Technology
Aishwarya Easwar