Aishwarya Gupta
Software Engineer
Noida
Summary
Experienced Software Engineer with 6 years of experience, specializing in Automation Anywhere and Microsoft Power Automate. Delivered impactful automation solutions that reduced manual effort and achieved measurable cost savings. Skilled in SQL, technical documentation, and collaborating with cross-functional teams to build scalable, high-quality automation workflows.
Overview
6
6
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Software Engineer
R1 Rcm
11.2023 - Current
- Developed and deployed bots using Automation Anywhere 360 to automate complex processes across web applications, Citrix, terminal-based systems, and SAP, resulting in over 150 hours of effort saved monthly across multiple departments.
- Engineered intelligent automation solutions by integrating Large Language Models (LLMs) via Microsoft Azure OpenAI to classify correspondence documents automatically, eliminating manual classification errors, and enhancing accuracy.
- Built advanced document processing workflows using IQ Bot and Azure API 3 for intelligent data extraction and classification, contributing to smarter automation across multiple business use cases.
- Authored and maintained comprehensive technical documentation, including TDSI and run-books; efficiently managed credential security in the vault, and supported robust deployments by leveraging SQL stored procedures for data-driven automation.
- Led full automation lifecycle activities, including unit testing, UAT, production support, root cause analysis (RCA), and code reviews to enforce Automation Anywhere best practices; delivered 120+ production bug fixes within business-defined TAT, and created reusable components to boost development productivity.
- Exploring and evaluating AI frameworks, such as Skyvern and Narada AI, to enhance UI automation and data extraction capabilities for advanced intelligent automation use cases.
- Developed web-based solutions using Python Flask for data ingestion, and built interactive dashboards using Plotly and Power BI to enable real-time data visualization and insights.
Sol.Delivery-Software Engg
Novartis Healthcare Private
09.2022 - 11.2023
- Delivered end-to-end Robotic Process Automation (RPA) for a complex Training and Curriculum Management process across multiple business units using A360, following Agile methodology, and leveraging Azure DevOps for project tracking.
- Led projects as a Technical Architect, analyzing automation trends and platform capabilities to design scalable solutions aligned with business objectives and satisfaction.
- Worked as a Senior Migration Developer (PAD), responsible for migrating RPA bots across all business domains, from A360 to Microsoft Power Automate.
- Facilitated requirement-gathering sessions during the discovery phase with cross-functional business teams, conducting complexity and risk assessments to refine the automation scope.
- Developed automation solutions using Microsoft Power Automate and AI Builder for SAP, Excel, and UI-driven processes. Implemented intelligent document classification and data extraction using AI Builder for enhanced automation outcomes.
RPA Analyst
Novartis Healthcare Private
09.2020 - 09.2022
- Led business analysis for the Mass Upload automation process across 10 APAC countries using Automation Anywhere v11, resulting in direct business savings of approximately $30K.
- Conducted feasibility studies and requirement analysis to automate an organization-specific domain process in Ariba, integrated with SAP, using Automation Anywhere bots.
- Served as a Senior Migration Developer, building and deploying self-service and BPO bots using Automation Anywhere. Developed data processing automations with SQL and Excel VBA (macros) to streamline data grouping and analysis.
- Collaborated with stakeholders to understand business pain points and SOPs; documented User Requirement Specifications (URS), designed Functional Specifications (FSD), and created test cases, and user manuals.
Associate - Technical OperationsExpert
Novartis Healthcare Private
08.2019 - 08.2020
- Gathered business requirements and performed detailed process analysis for the automation of a documentation application across two business areas. Worked on Automation Anywhere v11 and DQman software to standardize workflows, reduce manual effort, and enhance cost efficiency.
- Performed high-level systems impact assessments to evaluate the scope and integration risks of new automation initiatives.
- Analyzed business data using Microsoft Excel to identify automation opportunities and deliver actionable insights for process optimization.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Thapar University
Patiala, India 04.2001 -
Skills
Automation Anywhere (v11 & A360)
Microsoft Power Automate (PAD)
SQL & Excel VBA (Macros)
Azure DevOps / Agile Methodologies
AI & LLM Integration (Azure OpenAI, AI Builder)
Technical Documentation (TDSI, Runbook, FSD, URS)
Python (Flask, Data Processing)
Power BI / Plotly (Data Visualization)
Accomplishments
- Delivered first LLM based project using MS Azure OpenAI
- Pioneered the implementation of Microsoft AI Builder at Novartis, leading the successful delivery of the first project and recognized as the ‘Best Performer of the Quarter’ for outstanding contribution.
Certification
Automation Anywhere Certified Advanced RPA Professional, Automation Anywhere
Timeline
Agnitic Process Automation Developer Master Class Certificate
05-2025
Software Engineer
R1 Rcm
11.2023 - Current
Sol.Delivery-Software Engg
Novartis Healthcare Private
09.2022 - 11.2023
Automation Anywhere Certified Advanced RPA Professional, Automation Anywhere
07-2022
RPA Analyst
Novartis Healthcare Private
09.2020 - 09.2022
Associate - Technical OperationsExpert
Novartis Healthcare Private
08.2019 - 08.2020
Bachelor of Science - Electrical, Electronics And Communications Engineering
Thapar University
04.2001 -
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