Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Awards
Languages
Work Availability
Affiliations
Timeline
GeneralManager
Aishwarya Koshi

Aishwarya Koshi

Trust And Safety Analyst
Bangalore rural district,Karnataka

Summary

Motivated and accomplished Trust and Safety Specialist with 4.5 years of experience in executing risk assessments, detecting fraudulent activities, designing policies, and analyzing complex data. Proficient in delivering exceptional customer support, providing client advisory services, and conducting multimedia content analysis. Fluent in English, Kannada, Tamil, Malayalam, and Hindi. Committed to personal and professional growth, consistently exploring new horizons. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

TRUST AND SAFETY SPECIALIST

COLLABERA
Bangalore
04.2021 - 04.2023
  • Investigating terms of service, and fraudulent and spam-related violations at global scale to make sure that platform is safe
  • Effectively identify problems and issues by performing relevant research
  • Evaluated, identified, analyzed, and mitigated high-risk LinkedIn posting reconciliation of disputes as well as minimizing risk and user loss and managing internal and external escalations
  • Resolved day to day risk related issues including customer-facing problems, product payment delinquencies. solved around 40 to 45 item per day
  • Self-motivated, with strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations

CONTENT REVIEWER/ SENIOR ADVISOR

CONCENTRIX DAKSH
Bengalore
10.2018 - 04.2021
  • Ensured safe and clean platform for all App users including children. Reviewed around 35 apps per day.
  • Identified Terms of Service violations, and escalated risk-related customer-facing issues
  • As SME expert, helped team understand updates and implement current fraud trend.
  • Provided constructive feedback to writers, fostering improvements in overall content quality and consistency.
  • Participated in development and implementation of new processes and tools that enhanced efficiency of th content review process while maintaining quality standards.
  • Supported implementation of SEO strategies by reviewing keyword usage and optimizing metadata within content pieces.
  • Managed workload effectively through proper organization of assignments according to priority, deadline or complexity.

Education

MBA - Strategy And Leadership

LIVERPOOL JOHN MOORES UNIVERSITY
Liverpool
06.2022 - 03.2024

MBA - Strategy And Leadership

IMT Ghaziabad
Ghaziabad
12.2020 - 12.2021

BBA - Finance

KRISTUJAYANTI AUTONOMOUS
Bengaluru
06.2015 - 07.2018

Skills

Outlook

Certification

04/2023, Digital marketing Foundations, LinkedIn

Accomplishments

  • Promoted as Senior Advisor
  • Promoted to the sensitive Project

Awards

  • Best Performer
  • Productivity Camp
  • Quality Achiever

Languages

English
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Malayalam
Elementary (A2)
Tamil
Beginner (A1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals

Timeline

MBA - Strategy And Leadership

LIVERPOOL JOHN MOORES UNIVERSITY
06.2022 - 03.2024

TRUST AND SAFETY SPECIALIST

COLLABERA
04.2021 - 04.2023

MBA - Strategy And Leadership

IMT Ghaziabad
12.2020 - 12.2021

CONTENT REVIEWER/ SENIOR ADVISOR

CONCENTRIX DAKSH
10.2018 - 04.2021

BBA - Finance

KRISTUJAYANTI AUTONOMOUS
06.2015 - 07.2018

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Aishwarya KoshiTrust And Safety Analyst