Aishwarya Parthasarathy
PMO | Workforce Strategy | Business Operations | Driving Data-Backed Delivery & Resource Optimization
Bengaluru
Summary
PMO and workforce strategy professional with 15 years of experience in delivery governance, resource optimization, and business operations across IT services and banking domains, supporting portfolios of 600+ resources and $25M+ revenue.
Proven ability to analyze workforce and delivery data to identify inefficiencies, improve utilization, and contribute to profitability, including margin improvements and cost optimization initiatives.
Experienced in partnering with leadership to drive data-backed decisions, streamline processes, and enhance operational performance across global teams.
Overview
16
16
years of professional experience
Work History
Resource Manager (Workforce Strategy Partner)
Intellect Design Arena
Chennai
11.2021 - Current
- Led workforce planning for 600+ employees by analyzing demand-supply trends and aligning resource allocation with $25M portfolio revenue targets.
- Partnered with leadership to identify structural inefficiencies and optimize workforce models, improving margins from $21.3M to $24M.
- Analyzed utilization trends to identify underutilization drivers and executed workforce realignment, reducing idle capacity from 12% to 10%.
- Evaluated vendor performance and cost structures to optimize contracts, increasing resource margins from 8% to 20%.
- Designed and automated executive dashboards using Excel/Power BI, improving reporting efficiency by 40% and enabling faster decision-making.
- Strengthened workforce retention by collaborating with department heads on long-term talent strategies.
Contract Administrator
Santres Engineering
Chennai
09.2020 - 11.2021
- Directed governance of 30+ global contracts, ensuring compliance and commercial excellence.
- Partnered with finance and legal leadership to streamline contract oversight and mitigate risks.
- Enhanced operational agility by automating workflows and improving contract performance metrics.
Functional PMO Analyst
BNP Paribas India Solutions Private Limited
Chennai
12.2014 - 09.2020
- Supported enterprise transformation initiatives by analyzing risks, tracking RAID metrics, and contributing to financial forecasting and planning.
- Identified process inefficiencies in project execution and implemented PMO best practices, improving overall project efficiency by 10%.
- Developed automated reporting packs and dashboards for executive stakeholders, improving visibility into project performance and risks.
Administrative
Customer Support Roles
Chennai
09.2010 - 11.2014
- Built foundational expertise in administration, customer support, and stakeholder coordination across CBRE, Randstad, Peninsula Maritime, and Allsec Technologies.
Education
Bachelor of Commerce - Corporate Secretaryship
M.O.P. Vaishnav College For Women
Chennai09-2010
Skills
- Enterprise Workforce Strategy & Planning
- Financial Governance & Profitability Optimization
- Organizational Design & Transformation
- Executive Stakeholder Engagement
- Strategic Vendor & Contract Management
- Capacity & Utilization Optimization
- Portfolio-Level Delivery Operations
- Business Performance Analytics (Excel/Power BI)
- Change Management & Leadership Enablement
- Business Analysis
- Process Improvement
- Problem Solving & Root Cause Analysis
- Data Analysis & Visualization
- Stakeholder Requirement Gathering
Accomplishments
- Operational Excellence Award (2024) – Recognized for driving enterprise-wide efficiency programs.
- Delivery Excellence Award (2025) – Honored for enabling leadership decisions that improved profitability and workforce resilience.
Timeline
Resource Manager (Workforce Strategy Partner)
Intellect Design Arena
11.2021 - Current
Contract Administrator
Santres Engineering
09.2020 - 11.2021
Functional PMO Analyst
BNP Paribas India Solutions Private Limited
12.2014 - 09.2020
Administrative
Customer Support Roles
09.2010 - 11.2014
Bachelor of Commerce - Corporate Secretaryship
M.O.P. Vaishnav College For Women