Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Generic

Aishwarya Patil

C 802, Tanish Park, Charholi Budruk Pune

Summary

Accomplished professional with several years of experience guiding and developing employees. Proven leader with a strong background supervising daily activities and leading teams to meet operational goals in the areas of accounts payable, customer operations, tax reporting, financial reporting, client servicing, and business process management. Stellar problem solver with excellent judgment and professional attitude.

Overview

12
12
years of professional experience

Work History

Team Manager

Cognizant Technology Services
Mumbai
07.2024 - Current
  • Supervising the team of eight members who qualified as CAs and ensuring that the financial reports prepared by them are accurate and easy to read.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face, or through virtual conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Participated in leadership development programs to enhance decision-making and team management skills.
  • Accomplished production goals on consistent basis through orderly team management.
  • Prepared weekly and monthly progress reports for senior management team members.
  • Worked closely with management team members to develop cost-effective strategies for reducing cost to productivity.

Deputy Manager

Wipro Limited
Pune
03.2023 - 12.2023
  • Handling 44 members of the team, along with forming a strong task force team to resolve critical issues in AP, bank reconciliation, monthly and weekly financial and tax reporting, and the helpdesk team.
  • Working with the CI (Continuous Improvement) team to initiate macro creation to improve existing processes and reduce effort. Automation toward reconciliation.
  • Working on escalations and RCA with deep dive analysis, with proper future resolution.
  • Preparing monthly SLA (KPI) decks for accounts payables.
  • Hiring, training, and developing new employees.
  • Working on Basware enhancement regarding GIT period to reduce AHT for GRN cases.

Deputy Manager

Johnson Controls
Pune
09.2019 - 03.2023
  • Supervised the accounts payable team to ensure accurate and timely invoice processing.
  • Resolved payment discrepancies, maintaining strong vendor relationships.
  • Implemented automation tools, streamlined processes, and improved response times.
  • Developed and implemented KPIs to measure team performance, leading to a 15% increase in processing efficiency.
  • Conducted daily team huddles, sharing key updates to foster collaboration and effective communication.
  • Handled critical tasks such as business license renewals and tax payments, achieving zero errors, and ensuring compliance with regulations.
  • Resolved escalations and conducted root cause analysis, implementing solutions to prevent future issues.
  • Collaborated with internal teams to prioritize supplier reconciliation and resolve overdue invoices promptly.
  • Assisted with month-end and year-end closing processes, ensuring all data was accurate and complete.
  • Contributed innovative ideas that improved operational efficiency within the department.

Process Associate IV (Lead)

DXC Technology
Bengaluru
06.2018 - 01.2019
  • Invoice processing of utilities (critical activity) with an SLA of 4 hours and 100% accuracy.
  • Expense claim posting in Oracle with 100% accuracy.
  • A quality check was done on all the files worked on by the team.
  • Helpdesk query handling with resolution.

Senior Associate (A4)

Capgemini
Bengaluru
05.2017 - 12.2017
  • Invoice processing for clients mainly involves two-way and three-way matching, as well as processing of PO, non-PO, and pre-approved invoices in SAP applications.
  • Responsible for completing the assigned tasks for oneself and for the team within the agreed SLA, and preparing weekly utility payment reports, QC, and preparing the aging report.

General Accounting Ops Associate

Accenture
Bengaluru
02.2013 - 07.2016
  • Invoice processing for clients mainly involves two-way and three-way matching, as well as processing of PO, non-PO, and pre-approved invoices in Oracle applications.
  • Uploading invoice data from a file directly to Oracle, and a quality check was done on all the files worked on by the team members.
  • Preparing an aging report, allocating work, T&E processing, and payment processing.
  • Managing help desk queries with Salesforce applications.

Education

MBA - Finance

Visvesvaraya Technological University
Bengaluru
07-2012

B.Com - Commerce

Karnataka University
Kagwad
06-2010

Skills

  • Team management
  • Financial analysis
  • Process automation
  • Training and development
  • Continuous improvement
  • Stakeholder management
  • Strategic planning
  • Accounts payable expertise

Accomplishments

    Quarterly award for invoice process automation in the fiscal year 2022-2023

Disclaimer

I am confident in my ability to work in a team, and I hereby declare that the information furnished above is true to the best of my knowledge

Timeline

Team Manager

Cognizant Technology Services
07.2024 - Current

Deputy Manager

Wipro Limited
03.2023 - 12.2023

Deputy Manager

Johnson Controls
09.2019 - 03.2023

Process Associate IV (Lead)

DXC Technology
06.2018 - 01.2019

Senior Associate (A4)

Capgemini
05.2017 - 12.2017

General Accounting Ops Associate

Accenture
02.2013 - 07.2016

MBA - Finance

Visvesvaraya Technological University

B.Com - Commerce

Karnataka University

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