Aishwarya Poojari
Mumbai
Summary
Seeking a position that allows me to utilize my skills and abilities while offering opportunities for professional growth. I am resourceful, innovative, and adaptable.
Overview
3
3
years of professional experience
Work History
Customer Service Receptionist
HYUNDAI DEALERSHIP
Mumbai
01.2024 - 08.2024
- Warmly greeted and assisted all customers in a professional, sincere, and helpful manner.
- Managed inbound phone inquiries and directed calls to the appropriate department.
- Maintained daily sales reports for the sales team, ensuring accuracy and timely updates.
- Utilized Excel for daily data management and tracking tasks.
- Worked within the GDMS system to efficiently handle operations and documentation.
- Assisted delivery customers, ensuring proper and timely delivery coordination.
Documentation & Operations - CDZ Department
DHL LOGISTICS PVT LTD
Mumbai
09.2021 - 08.2023
- Gained 2 years of experience in ocean export , handling key operational tasks.
- Updated shipment files and issued House Bill of Lading (HBL) documents.
- Managed the submission of the Master Bill of Lading (MBL) and shipping instructions, while coordinating with carriers.
- Collaborated with the finance team and carriers to follow up on payments and debit notes.
- Processed, Verified Gross Mass (VGM) filings in compliance with regulations.
- Proficient in CargoWise (CW1) and responsible for issuing carting orders to shippers.
- Prepared daily reports and maintained accurate records of daily tasks and operations.
- Collaborated with the dispatch team on daily operations.
- Dispatched invoices for P&G and Gillette customers.
- Posted IR updates in the MSC SPPO IMEA Operations system.
- Proficient in Cargo Wise (CW1) and responsible for issuing carting orders to shippers.
Education
Bachelor of Science in Information Technology (BSc IT) -
Mumbai University
01.2020
HSC -
Maharashtra State Board University
01.2017
SSC -
Maharashtra State Board University
01.2015
Skills
- Basic computer skills
- Basic knowledge of Excel
- PowerPoint presentation skills
- Knowledge of MS Word
Personalcompetencies
Ability to work in a fast-paced environment to set deadlines Excellent oral and written correspondence with an exceptional attention to detail Enthusiastic self-starter who contributes well to the team
Personal Information
- Date of Birth: 06/19/99
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Languages
English, Hindi, Marathi, Tulu &kannada
Hobbies and Interests
Listening Music
Disclaimer
I hereby declare that the above particulars are true and correct to the best of my knowledge and belief and in the event of any information being found false or incorrect, my candidature will be liable to be cancelled.
Timeline
Customer Service Receptionist
HYUNDAI DEALERSHIP
01.2024 - 08.2024
Documentation & Operations - CDZ Department
DHL LOGISTICS PVT LTD
09.2021 - 08.2023
Bachelor of Science in Information Technology (BSc IT) -
Mumbai University
HSC -
Maharashtra State Board University
SSC -
Maharashtra State Board University
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