Aishwarya R
Senior Leader in US Healthcare
Chennai,TN
Summary
CPC-certified and Six Sigma Black Belt medical coding professional with 14+ years of experience in coding operations, quality control, and team leadership. Currently managing a team of 230+ members and directly handling US healthcare clients. Passionate about nurturing high-performing teams, driving operational excellence, and delivering top-quality coding services across geographically distributed teams. Recognized for leadership through IIM Bangalore’s Future Leaders Program.
Overview
14
14
years of professional experience
Work History
Associate General Manager – Coding Services
CorroHealth
01.2023 - Current
- Leading a high-performing coding team of 230+ across multiple Indian cities, delivering coding services to major US healthcare clients.
- Managing end-to-end operations including productivity, quality, training, and compliance.
- Driving customer satisfaction through strategic client engagement and transparent delivery.
- Implementing data-driven decision-making practices to improve efficiency and accuracy.
- Leading performance appraisal and mentoring programs to build future-ready talent.
Senior Manager – Coding Services
CorroHealth
01.2020 - 01.2023
- Managed US customer coding delivery operations with strong focus on SLA adherence.
- Facilitated internal audits and ensured compliance with CMS and HIPAA guidelines.
- Initiated process streamlining that reduced rework and improved first-pass yield.
Manager – Operational Excellence
CorroHealth
01.2018 - 01.2020
- Designed and led continuous improvement projects using Six Sigma methodology.
- Coordinated cross-functional initiatives to enhance workflow productivity.
Assistant Manager – Quality Control
CorroHealth
01.2015 - 01.2018
- Led internal audit teams for retrospective and concurrent audits.
- Delivered coding accuracy training programs across locations.
Lead Coder – Healthcare
epiSource Pvt Ltd.
06.2011 - 06.2015
- Conducted risk adjustment and HCC coding reviews.
- Mentored junior coders and improved team coding accuracy.
- Supported project transitions and client communication.
Education
Master of Science - Microbiology
Bharathidasan University
Tamilnadu,India 04.2001 -
Six Sigma Black Belt - Quality Control
Benchmark
Chennai 04.2001 -
Skills
US Healthcare Coding
Risk Adjustment
HCC
Inpatient Coding
Outpatient Coding
Team Leadership
Span Management
Client Relationship Management
Stakeholder Management
Quality Control
Audits
Operational Excellence
Process Improvement
Training
Skill Development
Coding Compliance
Regulatory Standards
Analytics-Driven Performance Management
Multi-location Team Handling
Supporting NLP process and Application development
Inventory management
Timeline
Associate General Manager – Coding Services
CorroHealth
01.2023 - Current
Senior Manager – Coding Services
CorroHealth
01.2020 - 01.2023
Manager – Operational Excellence
CorroHealth
01.2018 - 01.2020
Assistant Manager – Quality Control
CorroHealth
01.2015 - 01.2018
Lead Coder – Healthcare
epiSource Pvt Ltd.
06.2011 - 06.2015
Master of Science - Microbiology
Bharathidasan University
04.2001 -
Six Sigma Black Belt - Quality Control
Benchmark
04.2001 -