Accomplished with expertise in contract negotiation and client relationship management. Proven ability to enhance client satisfaction and retention through effective communication and problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SENIOR BUSINESS DEVELOPMENT EXECUITVE
KEKA TECHNOLOGIES PVT LTD
HYDERABAD
06.2023 - Current
Led negotiations for high-value contracts with clients applying SPIN and CHALLENGER SALES methodology.
Collaborated with cross-functional teams on business initiatives.
Hand On Experience in RFP/RFQ management ,proposal evaluation, and vendor negotiations.
Maintained meticulous client notes in the CRM system.
Presented business proposals to executive leadership teams.
Analyzed competitive landscape to inform decision-making processes.
Mentored junior team members in business development strategies.
Managed client relationships to ensure satisfaction and retention.
Managed customer complaints and escalations effectively in order to maintain positive relationships with clients.
Developed long-term partnerships with vendors and suppliers by negotiating favorable payment terms and managing the sales operations
Researched potential business opportunities in new and existing markets.
SENIOR CLIENT ACQUISITION MANAGER
VIBA SOLUTIONS
02.2023 - 05.2023
Company Overview: VIBA SOLUTIONS is a digital marketing company providing SEO services.
Handling demo calls and negotiations with client and calling them eventually.
Providing Digital Marketing Solutions for clients like Website Audit and SEO Score.
Updating CRM for the clients.
VIBA SOLUTIONS is a digital marketing company providing SEO services.
Key Account Manager
YATRA.COM
02.2022 - 09.2022
SPOC for the location of AP & TELANGANA
New client acquisitions through calling.
Following up and calling the lead for non transacting clients
Giving the demonstration of the platform for selling accounts and onboarding new clients
Social media and email marketing of new products and offers launched by the company
Carrying out the recruitments for the interns -HYDERABAD LOCATION
CHANNEL MANAGER
RBL Bank
05.2019 - 08.2021
Digital marketing of various financial products: Through the MIS of PaisaBazar.com*
Generation of leads by calling customers, explaining the product, convincing, and closing the deal, thereby generating revenue for the online portal of the company.
Increased revenue for the online portal through effective deal closure.
Established relationships with local DSA owners to enhance sales opportunities.
Recruited off-role executives for backend operations to support team efficiency.
*INDIA’s Largest Online Marketplace for Financial Products.
Education
MASTER OF BUSINESS ADMINISTRATION - MARKETING
ICFAI BUSINESS SCHOOL
HYDERABAD
01.2019
BACHELOR OF TECHNOLOGY - COMPUTER SCIENCE
MODY UNIVERSITY
JAIPUR
01.2017
Skills
Contract negotiation
Spin Selling
Challenger sales
MEDPIC
CRM management
Escalations Management
Client relationship management
Market research
SaaS sales techniques
Lead generation
Team mentoring
Effective communication
Problem solving
Proficient in SALESFORCE, HUBSPOT,ZOHO CRM
Prospect targeting
Performance metrics
Sales funnel management
RFP & RFQ and Proposal writing
Customer acquisition
Revenue forecasting
Revenue generation
Decision-making
CRM platforms
Strategic negotiations
Accomplishments
Awarded as an "ABOVE AND BEYOND" performer in KEKA for the year 2024-2025 with an achievement of 135% of the yearly target
Awarded as Top Performer in KEKA for the year 2023-2024 with an achievement of 144% of the yearly target
Pan India 3rd rank achiever for business loans, and first in Gujarat for January 2021
Did the maximum number of Paisa Bazaar cases occur in Ahmedabad for three consecutive months (Oct 19 - Jan 21)
Gold medal at the national level in the 3rd All India Dance Competition
First place at IMT Hyderabad in the group dance competition
Extracurricular Activities
President, Samavesh, the official cultural club of IBS, Hyderabad President, Anahata, Indian Dance Team of Mody University, Jaipur Head, Aaradhya'16, Regional Fest of MU