Seasoned Business Analyst offering 10 years of Education industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Sit-Stand.Com
03.2020 - Current
Used statistical methods to analyze data and generate useful business reports
Analyzed open orders, backlog and sales data to provide sales team with insights.
Collaborated with teams in product line transition to streamline manufacturing footprint.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Created various Excel documents to assist with pulling metrics data and presenting information to Managers
Working on Amazon, E-bay Prime and Non-prime orders and daily tasks
Working on all company software’s like Magento, ZOHO, SSC-UK , SSC- Germany etc.
Sr. Academic Counselor
09.2018 - 02.2020
Vedantu
Handle Objections and Price Negotiation to generate Sales Revenue
Designed and prepared technical reports, studies and related documentation
Improved user productivity and efficiency through system training and support
Advise student/ parents for their learning needs through structured Counseling Sessions.
Admin Manager
11.2016 - 08.2018
Plan, coordinate and manage all administrative procedures and systems
Allocate responsibilities and office space
Assess staff performance
Provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company
Manage schedules and deadlines
Purchase new material as needed
Identify process bottlenecks
Offer solutions for improvement
Monitor costs and expenses to assist in budget preparation
Oversee facilities services and maintenance.
Administrative Assistant
Educomp
03.2014 - 10.2017
Answering and directing phone calls to relevant staff
Scheduling meetings and appointments
Taking notes and minutes in meetings
Ordering and taking stock of office supplies
Being a point of contact for a range of staff and external stakeholders
Preparing documents for meetings and business trips
Processing and directing mail and incoming packages or deliveries
Greeting and directing visitors and new staff to the organization
Writing and issuing emails to teams and departments on behalf of teams or senior staff
Technical Support Executive
Info Line Services
01.2011 - 12.2013
Identifying hardware and software solutions
Troubleshooting technical issues
Diagnosing and repairing faults
Resolving network issues
Installing and configuring hardware and software
Speaking to customers to quickly get to the root of their problem.
Education
Master of Business Administration -
Rajasthan Technical University
05.2008 - 05.2010
Bachelor of Science -
R.B Degree College
Agra
05.2006 - 05.2008
Skills
Critical thinkingundefined
Accomplishments
Reduced organizational operating costs by 5% by streamlining processes.
Sales and Promotion - Achieved status as one of the top 10 store sales performers in the region. Assisted in planning and executing trunk-shows and in-store promotional events.
Extra Ordinary performer in The First Month in Organization
Best Performer in Incubation of Company.
Collaborated with team of 8 in the development of Members in Club Mahindra.