Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst

Aishwarya Sharma

Business Analyst
Agra

Summary

Seasoned Business Analyst offering 10 years of Education industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Business Analyst

Sit-Stand.Com
03.2020 - Current
  • Used statistical methods to analyze data and generate useful business reports
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Created various Excel documents to assist with pulling metrics data and presenting information to Managers
  • Working on Amazon, E-bay Prime and Non-prime orders and daily tasks
  • Working on all company software’s like Magento, ZOHO, SSC-UK , SSC- Germany etc.

Sr. Academic Counselor

09.2018 - 02.2020
  • Vedantu
  • Handle Objections and Price Negotiation to generate Sales Revenue
  • Designed and prepared technical reports, studies and related documentation
  • Improved user productivity and efficiency through system training and support
  • Advise student/ parents for their learning needs through structured Counseling Sessions.

Admin Manager

11.2016 - 08.2018
  • Plan, coordinate and manage all administrative procedures and systems
  • Allocate responsibilities and office space
  • Assess staff performance
  • Provide coaching and guidance to ensure maximum efficiency
  • Ensure the smooth and adequate flow of information within the company
  • Manage schedules and deadlines
  • Purchase new material as needed
  • Identify process bottlenecks
  • Offer solutions for improvement
  • Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services and maintenance.

Administrative Assistant

Educomp
03.2014 - 10.2017
  • Answering and directing phone calls to relevant staff
  • Scheduling meetings and appointments
  • Taking notes and minutes in meetings
  • Ordering and taking stock of office supplies
  • Being a point of contact for a range of staff and external stakeholders
  • Preparing documents for meetings and business trips
  • Processing and directing mail and incoming packages or deliveries
  • Greeting and directing visitors and new staff to the organization
  • Writing and issuing emails to teams and departments on behalf of teams or senior staff

Technical Support Executive

Info Line Services
01.2011 - 12.2013
  • Identifying hardware and software solutions
  • Troubleshooting technical issues
  • Diagnosing and repairing faults
  • Resolving network issues
  • Installing and configuring hardware and software
  • Speaking to customers to quickly get to the root of their problem.

Education

Master of Business Administration -

Rajasthan Technical University
05.2008 - 05.2010

Bachelor of Science -

R.B Degree College
Agra
05.2006 - 05.2008

Skills

Critical thinkingundefined

Accomplishments

  • Reduced organizational operating costs by 5% by streamlining processes.
  • Sales and Promotion - Achieved status as one of the top 10 store sales performers in the region. Assisted in planning and executing trunk-shows and in-store promotional events.
  • Extra Ordinary performer in The First Month in Organization
  • Best Performer in Incubation of Company.
  • Collaborated with team of 8 in the development of Members in Club Mahindra.

Timeline

Business Analyst

Sit-Stand.Com
03.2020 - Current

Sr. Academic Counselor

09.2018 - 02.2020

Admin Manager

11.2016 - 08.2018

Administrative Assistant

Educomp
03.2014 - 10.2017

Technical Support Executive

Info Line Services
01.2011 - 12.2013

Master of Business Administration -

Rajasthan Technical University
05.2008 - 05.2010

Bachelor of Science -

R.B Degree College
05.2006 - 05.2008
Aishwarya SharmaBusiness Analyst