Aishwarya Sharma
Business Analyst
Agra
Summary
Seasoned Business Analyst offering 10 years of Education industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Sit-Stand.Com
03.2020 - Current
- Used statistical methods to analyze data and generate useful business reports
- Analyzed open orders, backlog and sales data to provide sales team with insights.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Created various Excel documents to assist with pulling metrics data and presenting information to Managers
- Working on Amazon, E-bay Prime and Non-prime orders and daily tasks
- Working on all company software’s like Magento, ZOHO, SSC-UK , SSC- Germany etc.
Sr. Academic Counselor
09.2018 - 02.2020
- Vedantu
- Handle Objections and Price Negotiation to generate Sales Revenue
- Designed and prepared technical reports, studies and related documentation
- Improved user productivity and efficiency through system training and support
- Advise student/ parents for their learning needs through structured Counseling Sessions.
Admin Manager
11.2016 - 08.2018
- Plan, coordinate and manage all administrative procedures and systems
- Allocate responsibilities and office space
- Assess staff performance
- Provide coaching and guidance to ensure maximum efficiency
- Ensure the smooth and adequate flow of information within the company
- Manage schedules and deadlines
- Purchase new material as needed
- Identify process bottlenecks
- Offer solutions for improvement
- Monitor costs and expenses to assist in budget preparation
- Oversee facilities services and maintenance.
Administrative Assistant
Educomp
03.2014 - 10.2017
- Answering and directing phone calls to relevant staff
- Scheduling meetings and appointments
- Taking notes and minutes in meetings
- Ordering and taking stock of office supplies
- Being a point of contact for a range of staff and external stakeholders
- Preparing documents for meetings and business trips
- Processing and directing mail and incoming packages or deliveries
- Greeting and directing visitors and new staff to the organization
- Writing and issuing emails to teams and departments on behalf of teams or senior staff
Technical Support Executive
Info Line Services
01.2011 - 12.2013
- Identifying hardware and software solutions
- Troubleshooting technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring hardware and software
- Speaking to customers to quickly get to the root of their problem.
Education
Master of Business Administration -
Rajasthan Technical University
05.2008 - 05.2010
Bachelor of Science -
R.B Degree College
Agra 05.2006 - 05.2008
Skills
Critical thinkingCommunication and public speaking
Predictive modeling
Strategic planning
Business process mapping
Accomplishments
- Reduced organizational operating costs by 5% by streamlining processes.
- Sales and Promotion - Achieved status as one of the top 10 store sales performers in the region. Assisted in planning and executing trunk-shows and in-store promotional events.
- Extra Ordinary performer in The First Month in Organization
- Best Performer in Incubation of Company.
- Collaborated with team of 8 in the development of Members in Club Mahindra.
Timeline
Business Analyst
Sit-Stand.Com
03.2020 - Current
Sr. Academic Counselor
09.2018 - 02.2020
Admin Manager
11.2016 - 08.2018
Administrative Assistant
Educomp
03.2014 - 10.2017
Technical Support Executive
Info Line Services
01.2011 - 12.2013
Master of Business Administration -
Rajasthan Technical University
05.2008 - 05.2010
Bachelor of Science -
R.B Degree College
05.2006 - 05.2008