Aishwarya Shete

Senior Automation Tester:

• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Reduced manual testing efforts with the development of reusable automated test scripts.
• Participated in available trainings to improve software knowledge.
• Identified critical defects in the early stages, performing detailed root cause analysis to prevent future occurrences.
• Created detailed test cases for use on diverse projects.
• Mentored junior team members, providing guidance on automation techniques and best practices while nurturing their professional growth.
• Completed automation of functional and regression testing.

Genesys Developer:

• Skilled in RESTful APIs for 3rd party integration, Auto Attendant and outbound campaign management.
• Merged multiple call flows into a single streamlined process, reducing call handling time using GENESYS Cloud CX.
• Provided training and support to team members on new script functionalities, improving overall team performance.
• Created proofs of concept for innovative new solutions.

• Designed and executed detailed manual UI test cases based on functional requirements and user stories.
• Identified and documented UI issues, inconsistencies, and usability defects across different browsers and devices.
• Logged and tracked defects in Jira, collaborating with developers to ensure timely resolution.
• Collaborated with a team of developers to integrate financial data APIs, enhancing the app's functionality and user experience.
• Proficient in creating and executing API automation test cases using Postman.
• Conducted thorough regression testing of previous builds to verify bug fixes and maintain application stability.
• Maintained strong communication with stakeholders throughout the project lifecycle, ensuring expectations were managed effectively regarding timelines and deliverables.
• Supported post-release activities including troubleshooting customer-reported issues and coordinating with the development team for quick resolutions.
• Facilitated improved code quality by participating in peer code reviews and offering constructive feedback on areas for enhancement.
• Participated in agile development processes, contributing effectively to sprint planning and daily stand-up meetings.
• Assisted in training junior QA testers on software testing techniques and company-specific tools, resulting in an upskilled workforce prepared for complex projects.
• Managed bug tracking systems efficiently, ensuring all issues were logged, prioritized, and resolved in a timely manner.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Documented testing procedures for developers and future testing use.
• Built automated test scripts to handle repetitive software testing work.