Learning & Development professional with 5 years of experience in training and educational sales. Skilled in designing and delivering product, process, soft skills, behavioral, and communication training. Focused on building performance-driven competencies through innovative training methods that enhance workplace effectiveness and engagement.
Delivered targeted sales training, improving team skills and boosting productivity by 15%. Trained 100+ virtual account managers for SMB Global Business and led new hire induction programs. Developed training materials, evaluated outcomes, and managed reporting. Led a 15-member team in executing projects from start to finish, ensuring timely, high-quality delivery. Achieved a 20% improvement in learning outcomes through continuous monitoring of training metrics.
Led 3 training batches monthly, boosting team performance by 10%. Managed learning for 300+ employees in UP and MP, mentoring managers. Used varied learning methods to meet goals, focusing on lead generation, customer success, and sales conversions. Analyzed performance to identify gaps, collaborated across departments, and audited processes. Improved and created training programs to boost retention by 30%.
Managed a team of 15-20 associates, overseeing daily operations and maintaining performance data using MS Excel and PowerPoint. Identified areas for improvement and provided guidance to ensure targets were met. Conducted regular meetings with leadership and team members to drive performance.
Qualified leads through calls and various channels, driving product sales and converting 500+ users to premium subscribers. Informed clients about new products and updates to enhance engagement. Planned and executed targeted sales initiatives and events for clients.
Neha Singh
Contact No. : 9404070477
Email address : nehajrsingh@gmail.com