Summary
Overview
Work History
Education
Skills
Accomplishments
REFERENCE
Timeline
Generic

Aishwarya Shukla

Gurugram

Summary

Learning & Development professional with 5 years of experience in training and educational sales. Skilled in designing and delivering product, process, soft skills, behavioral, and communication training. Focused on building performance-driven competencies through innovative training methods that enhance workplace effectiveness and engagement.

Overview

5
5
years of professional experience

Work History

Sales Coach - Deputy Manager

Concentrix
06.2023 - Current

Delivered targeted sales training, improving team skills and boosting productivity by 15%. Trained 100+ virtual account managers for SMB Global Business and led new hire induction programs. Developed training materials, evaluated outcomes, and managed reporting. Led a 15-member team in executing projects from start to finish, ensuring timely, high-quality delivery. Achieved a 20% improvement in learning outcomes through continuous monitoring of training metrics.

Assistant Training Manager

Extramarks Education India Pvt Ltd
01.2022 - 05.2023

Led 3 training batches monthly, boosting team performance by 10%. Managed learning for 300+ employees in UP and MP, mentoring managers. Used varied learning methods to meet goals, focusing on lead generation, customer success, and sales conversions. Analyzed performance to identify gaps, collaborated across departments, and audited processes. Improved and created training programs to boost retention by 30%.

Manager - Pre Sales

Think & Learn Private Limited (Byju's)
07.2021 - 01.2022

Managed a team of 15-20 associates, overseeing daily operations and maintaining performance data using MS Excel and PowerPoint. Identified areas for improvement and provided guidance to ensure targets were met. Conducted regular meetings with leadership and team members to drive performance.

Business Development Executive

Think & Learn Private Limited (Byju's)
11.2020 - 07.2021

Qualified leads through calls and various channels, driving product sales and converting 500+ users to premium subscribers. Informed clients about new products and updates to enhance engagement. Planned and executed targeted sales initiatives and events for clients.

Education

Masters in Applied Economics -

Lucknow University
Lucknow

Bachelor's in Commerce -

Isabella Thoburn P.G. College
Lucknow

Skills

  • Sales Upselling/Training
  • Sales Enablement
  • Learning & Development
  • TTT(Train the Trainers)
  • Training Need Analysis
  • Content Development
  • Business Communication
  • Strategy Management
  • Soft Skills Training
  • Corporate Culture Training
  • Ed-Tech Training
  • IT Product Training
  • Multi-Project Lead

Accomplishments

  • Training Delivery
  • Relationship Building
  • Gap Identification
  • Organizational Development
  • Training Needs Analysis

REFERENCE

Neha Singh

Contact No. : 9404070477

Email address : nehajrsingh@gmail.com

Timeline

Sales Coach - Deputy Manager

Concentrix
06.2023 - Current

Assistant Training Manager

Extramarks Education India Pvt Ltd
01.2022 - 05.2023

Manager - Pre Sales

Think & Learn Private Limited (Byju's)
07.2021 - 01.2022

Business Development Executive

Think & Learn Private Limited (Byju's)
11.2020 - 07.2021

Masters in Applied Economics -

Lucknow University

Bachelor's in Commerce -

Isabella Thoburn P.G. College
Aishwarya Shukla