AISHWARYA GARG
Bengaluru
Summary
Focused team player and an attentive individual with a courteous and cordial attitude, experienced in client relation and management with major skills including problem solving, quick to learn, data accuracy and self- confidence. Seeking career in progressive environment to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Account Coordinator - CS,OM
Deluxe Entertainment and Distribution India Private Limited
Bengaluru
01.2022 - Current
- Customer engagement - primary point of contact with the client for end-to-end project handling.
- Responsible to create, maintain and communicate to client about projects, timelines and budget.
- Ensuring billing and revenue tracking is maintained weekly.
- Collaborating with production teams to ensure day-to-day production is running smoothly.
- Managing clients and internal departments, balancing internal capacity with external demands and expectations.
- Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client.
- Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
- Pitched ideas and implemented creative plans to improve the teams performance.
- Mentored new employees as part of peer-to-peer mentoring program to improve efficiency of onboarding process.
- Exporting and reviewing weekly reports to monitor team's performance.
Sales Coordinator
Global Aluminium Private Limited
Coimbatore
07.2020 - 12.2021
- Taking care of pre and post production operations. Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Developed Customer relationships and maintained a high level of customer satisfaction.
- Resolved customer complaints in a timely manner while maintaining positive customer relation.
- Collaborated with internal teams such as production, finance and logistics to understand product capabilities and timely delivery.
- Prepared monthly reports on current sales activities, forecasts, and billing information to ensure smooth operation.
Consultant Associate
Astral Consulting Limited
Coimbatore
10.2017 - 05.2018
- Taking care of overall purchase and accounting operations of their client
- Organised meetings with stakeholders to discuss project details and timelines
- Maintained strong relationship with stakeholders throughout the duration of the project lifecycle.
Education
BBA - Bachelor of Business Administration -
Dr.SNS Rajalakshmi College of Arts and Science
Coimbatore05.2017
Skills
- Client Relation Management
- Account / Project Management
- Report Preparation and Analysis
- Root Cause Analysis
- Teamwork and Collaboration
- Coaching and Mentoring
- Quick Learning
- Problem Solving
- Phone and Email Etiquette
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Account Coordinator - CS,OM
Deluxe Entertainment and Distribution India Private Limited
01.2022 - Current
Sales Coordinator
Global Aluminium Private Limited
07.2020 - 12.2021
Consultant Associate
Astral Consulting Limited
10.2017 - 05.2018
BBA - Bachelor of Business Administration -
Dr.SNS Rajalakshmi College of Arts and Science
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