Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Aishwarya Sanjay Deshmukh

Pune

Summary

To secure employment with an esteemed, reputed company where I can use my knowledge, skills, and abilities, along with my business studies, for personal and professional growth. To seek and maintain a full time position that offers professional challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Executive

UPGRAD
Pune
06.2021 - 08.2024
  • Streamlined application review process,
    resulting in faster decision-making and
    improved communication with applicants.
  • Advocated for students to access available
    resources.
  • Assisted students in exploring and selecting
    career paths.
  • Provided resources to support students in
    achieving career goals.
  • Collaborated with parents and teachers to help
    students reach their potential.

Customer Care Executive

XDBS Pvt. Ltd
Pune
07.2020 - 12.2020
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Developed and maintained relationships with customers to ensure their satisfaction.
  • Monitored customer trends to identify potential issues or opportunities for improvement.
  • Maintained up-to-date knowledge of product lines, pricing plans, warranties.

Executive- Customer Service

Royal Enfield
Pune
06.2018 - 01.2020
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Directed sales force in achieving daily, monthly, and annual sales goals.
  • Resolved customer complaints regarding sales and service.
  • Processed orders accurately and efficiently in accordance with company policies.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Provided technical support when necessary to resolve complex problems.

Education

B.E (CIVIL) - Civil

Genba Sopanrao Moze College,
Pune
07-2022

HSC -

Digambar Patkar Vidyalay
Mumbai
03-2013

Skills

  • Customer Support
  • Customer Needs Assessment
  • Conflict Resolution
  • Adaptability
  • Communication Skills

Languages

English
First Language
English
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Certification

  • Successfully Complete the course of AutoCAD fromThane and software testing from R S softech JM Road Pune

Timeline

Sales Executive

UPGRAD
06.2021 - 08.2024

Customer Care Executive

XDBS Pvt. Ltd
07.2020 - 12.2020

Executive- Customer Service

Royal Enfield
06.2018 - 01.2020

B.E (CIVIL) - Civil

Genba Sopanrao Moze College,

HSC -

Digambar Patkar Vidyalay

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Aishwarya Sanjay Deshmukh