Fashion
AISWARIYA BARIK
Bengaluru
Summary
Dedicated professional with a strong background in HR and Marketing, with hands-on experience in retail and hospitality. Proven ability to engage effectively with customers and staff to enhance employee experiences and contribute towards a dynamic workplace. Continuously growing skills in a professional environment.
Overview
6
6
years of professional experience
8073
8073
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Assist Store Manager
Roadster
03.2023 - 09.2023
- Company Overview: Retail establishment in Bengaluru
- Retail establishment in Bengaluru
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Sales Advisor
H&M
12.2021 - 03.2023
- Company Overview: Fashion retail company in Bengaluru
- Fashion retail company in Bengaluru
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Assistant Store Manager
Tommy Hilfiger
02.2020 - 02.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Sr. Customer Relationship Officer
Tommy Hilfiger
02.2018 - 02.2020
- Company Overview: Fashion retail brand in Bhubaneswar
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Engaged with customers in a sincere and friendly manner
- Completed all cleaning, stocking, and organizing tasks in assigned sales area
- Prioritized helping customers over completing other routine tasks in the store
- Built relationships with customers to increase likelihood of repeat business
- Prepared merchandise for sales floor
- Fashion retail brand in Bhubaneswar
Guest Service Associate
Lemon Tree Hotels
08.2017 - 02.2018
- Company Overview: Hospitality industry
- Hospitality industry
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
- Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
Education
HSC - Science
Balukeswar High School
Balukeswarapur02-2014
12th - Science
R.C.M.SC. College, Khallikote
Khallikote05-2016
Post Graduate Diploma - Aviation and Hospitality Services
Frankfinn Institute
Bhubaneswar04-2017
MBA - HR & Marketing
Bangalore University
Bangalore04-2023
Skills
- Interpersonal Skills: Effective communication, teamwork, and customer service skills
Customer service management
Employee training
Store merchandising
Team development
Retail inventory management
Store operations
Team building
Operations management
Shift scheduling
Staff management
Friendly and positive
Accomplishments
- Customer Satisfaction Improvement, Increased customer satisfaction score by 20% through improved service strategies.
- Sales Target Achievement, Achieved a sales target of INR 5 lakh in one quarter at Tommy Hilfiger.
- Effective Team Training, Trained a team of 15 new employees, leading to a 30% reduction in onboarding time.
- Successful Promotions Execution, Organized three successful in-store promotions resulting in 25% increase in foot traffic.
Certification
Management of Fashion and Luxury Companies
Interests
Music
Singing
Dance
Timeline
Management of Fashion and Luxury Companies
06-2025
Assist Store Manager
Roadster
03.2023 - 09.2023
Sales Advisor
H&M
12.2021 - 03.2023
Assistant Store Manager
Tommy Hilfiger
02.2020 - 02.2021
Sr. Customer Relationship Officer
Tommy Hilfiger
02.2018 - 02.2020
Guest Service Associate
Lemon Tree Hotels
08.2017 - 02.2018
HSC - Science
Balukeswar High School
12th - Science
R.C.M.SC. College, Khallikote
Post Graduate Diploma - Aviation and Hospitality Services
Frankfinn Institute
MBA - HR & Marketing
Bangalore University
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