Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AISWARYA A KUMARAN

AISWARYA A KUMARAN

KERALA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Insightful key account manager offering several years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices.

Overview

5
5
years of professional experience

Work History

CMO (chief Marketing Officer 0

EZY PLAST BULDING
BANGLORE
01.2025 - Current

🔹 Strategic Marketing Leadership

Develop and implement comprehensive marketing strategies aligned with business goals.

Drive brand awareness, customer acquisition, and revenue growth through data-driven campaigns.

🔹 Lead Generation & Revenue Growth

Oversee lead generation, nurturing, and conversion strategies to maximize sales.

Manage Meta Ads, influencer marketing, and digital campaigns to enhance ROI.

🔹 Team & Performance Management

Lead and mentor the marketing team to ensure productivity and goal alignment.

Set clear KPIs, monitor campaign performance, and optimize marketing efforts.

🔹 Market & Competitive Analysis

Conduct market research, consumer insights, and competitor analysis to stay ahead.

Identify new market opportunities and develop targeted growth plans.

Key Account Manager

vyaparapp.in
BANGLORE
05.2023 - 12.2024

🔹 Sales & Deal Closing

🔹 Software Demonstration & Training

🔹 Client Relationship Management

  • Build and maintain strong relationships with key clients to ensure long-term business growth.
  • Serve as the primary point of contact for high-value customers, addressing their needs proactively.

🔹 Revenue & Business Growth

  • Identify upselling and cross-selling opportunities to maximize revenue.
  • Develop and execute account growth strategies for existing clients.

🔹 Sales & Negotiation

  • Work with sales teams to negotiate contracts, close deals, and ensure customer satisfaction.
  • Manage client expectations, and deliver customized solutions.

🔹 Performance Tracking & Reporting

  • Monitor key account performance metrics, sales targets, and market trends.
  • Provide regular reports and insights to senior management.

Customer Service Associate L-3

NOBROKER
BANGLORE
12.2021 - 05.2023

🔹ROC (RENT OUT CALLING )

🔹 Handling Inbound & Outbound Calls

  • Manage customer inquiries related to property rentals, leasing options, and real estate services.
  • Assist potential tenants and property owners with rent-out processes and available listings.

🔹 Service & Package Pitching

  • Effectively pitch real estate service packages to property owners and tenants.
  • Educate clients about premium listings, property management services, and marketing options.

Sales Risk Management

HOME CREDIT
BANGLORE
08.2020 - 11.2021

🔹 Handling Inbound Calls & Issue Resolution

  • Manage customer inquiries and concerns related to loan interest rates, foreclosure processes, and payment methods.
  • Provide quick and effective resolutions to customer issues, ensuring a smooth experience.

🔹 Loan & Payment Assistance

  • Educate customers on loan terms, interest rates, and foreclosure policies.
  • Assist in payment method guidance, EMI schedules, and alternative repayment options.

Education

Bachelor of Arts - Bachelor of Arts in Sociology

Annamalai University
TAMILNADU , INDIA
03-2023

Higher Secondary - History

NIOS
INDIA
06-2016

S S L C -

NSHSS (NAIR SAMAJAM HIGHER SECONDARY SCHOOL)
KERALA, INDIA
03-2013

Skills

  • Team leadership
  • Sales negotiation
  • Problem solving
  • Sales strategies
  • Strategic marketing
  • Lead generation
  • Market research
  • MS office (word, Excel and power point)

Languages

Malayalam
First Language
ENGLISH
Proficient (C2)
C2
TAMIL
Advanced (C1)
C1
KANNADA
Beginner
A1
HINDI
Beginner
A1

Timeline

CMO (chief Marketing Officer 0

EZY PLAST BULDING
01.2025 - Current

Key Account Manager

vyaparapp.in
05.2023 - 12.2024

Customer Service Associate L-3

NOBROKER
12.2021 - 05.2023

Sales Risk Management

HOME CREDIT
08.2020 - 11.2021

Bachelor of Arts - Bachelor of Arts in Sociology

Annamalai University

Higher Secondary - History

NIOS

S S L C -

NSHSS (NAIR SAMAJAM HIGHER SECONDARY SCHOOL)
AISWARYA A KUMARAN