Ajay Tomar
Telecommunication Coordinator
Indore
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
PROJECT COORDINATOR, PROJECT ENGINEER
Vedang Cellular
Indore
01.2021 - 01.2023
- Determined and scheduled priorities as required to progress engineering work.
- Ability to operate active equipments installed at BSC and BTS sites like BSC, indoor and outdoor BTS, cables, connectors, Microwaves (TDM and IP based), TRX, optical fiber.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
SENIOR PROJECT ENGINEER
NOKIA SOLUTIONS
Indore
01.2020 - 01.2021
- Adhered to timelines to meet quality assurance targets.
- Assessed scope and requirements to assist with project design determinations.
- Managed projects effectively to deliver finished work on time.
- Assist field engineer in performing their assigned activities at BTS locations.
- Conduct the activity of Installation commissioning of BTS and Integration.
- Conduct survey and share the infra requisition to the client.
- Delivered regular compliance reports to drive process improvement and corrective measures.
PROJECT ENGINEER
Vedang Cellular
Indore
01.2018 - 01.2020
- Two years of experience in vedang celluler as project engineer for Nokia project including BTS installation & integration and quality insurance
- Determined and scheduled priorities as required to progress engineering work.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Analyzed system development efforts using potential ROI and associated liability figures.
- Ensure Network uptime through preventive maintenance of BSC site
- Manage effective fault management in case of fault occurrence.
CUSTOMER CARE EXECUTIVE
Teleperformance, India Pvt Ltd
Indore
01.2017 - 01.2018
- Evaluated interactions between associates and customers to assess personnel performance.
- Coordinated timely responses to online customer communication and researched complex issues.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Maintained and managed customer files and databases.
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Resolved concerns with products or services to help with retention and drive sales.
Education
BACHELOR OF ENGINEERING - Electrical, Electronics And Communications Engineering
PATEL COLLEGE OF SCIENCE AND TECH
INDORE, MP 01.2013 - 04.2017
INTERMEDIATE -
Five Star Public School
Indore, MP 01.2012 - 04.2013
Skills
Subcontracting management
Search Engine Optimization
Project estimation
Virtualization
Telecom Root cause analysis
Fault management
RAN
Innovative
Technical Analysis
Accomplishments
- Personal Details-
- Father name : Mr
- S.P
- Tomar
- Date of birth : 26 SEPT 1995
- Marital status : Unmarried
- Nationality : Indian
- ADOBE INDESIGN
- MICROSOFT EXCEL
- CCOA CERTIFICATION
- LOOKER STUDIO KNOWLEDGE
- BASIC ARDUINO
- BASIC PSOC KNOWLEDGE ( CONTINUED )
Affiliations
Team member of Team Mechatrons,
winner of podium finish of ECO KART
competition.
Chairman of IEEE student branch in
Patel College of Science and
Technology, Indore 2015-16.
Additional Information
- Responsible for supporting our agenda in improving operational network support & performance Work closely with our outsourced partners and internal teams, to support the maintenance of operational metrics and performance measures. Support detailed technical investigations across relevant domains; providing advanced level Network support for these complex issues, and owing the management throughout its lifecycle. Day-to-day troubleshooting and management of operationally impacting issues on the Network; act as an escalation point and provide support to our channels on operational issues and ensure capabilities are in place to sustainably manage our customer base. Deliver reporting and insight to support reviews and to drive enhancements in overall network perception. Drive innovation and proactive continuous improvements in operational process and tooling; thereby improving the way we work.
Certification
PTID- Nokia
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FARM TOCLI - Nokia
10-2023
PROJECT COORDINATOR, PROJECT ENGINEER
Vedang Cellular
01.2021 - 01.2023
PTID- Nokia
10-2020
SENIOR PROJECT ENGINEER
NOKIA SOLUTIONS
01.2020 - 01.2021
PROJECT ENGINEER
Vedang Cellular
01.2018 - 01.2020
CUSTOMER CARE EXECUTIVE
Teleperformance, India Pvt Ltd
01.2017 - 01.2018
BACHELOR OF ENGINEERING - Electrical, Electronics And Communications Engineering
PATEL COLLEGE OF SCIENCE AND TECH
01.2013 - 04.2017
INTERMEDIATE -
Five Star Public School
01.2012 - 04.2013