Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesManager
Ajay Chandran

Ajay Chandran

Senior Research Executive
Coimbatore,TN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Senior Research Executive

Draup
Coimbatore, TN
11.2021 - Current
  • Worked for on a Artificial Intelligence driven decision making tool for Talent intelligence and Sales.
  • Lead a team of 5 research executives in order to Extract and maintain skills in machine learning schema through automated models.
  • Produced reports of findings and gave presentations of results.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Process Associate

Amazon
Coimbatore, TN
08.2021 - 11.2021
  • Assisted business process as a team member and also worked on the customer support end to serve queries and complaints.
  • Informed customers about special promotions and provided detailed information for various products.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

Business Owner

Vava Foods
Coimbatore, TN
08.2018 - 08.2021
  • Established a business, A cloud kitchen serving only takeaways within the city.
  • Trained and motivated employees to perform daily business functions.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Employed prompt decision-making and in-depth research to resolve issues.

Business Support Specialist

Compazz
Coimbatore, TN
08.2015 - 08.2018
  • Supported Business firms on project management, administrative support, and data processing.
  • Determined and recommended methods to implement improvement opportunities.
  • Developed effective improvement plans in alignment with goals and specifications.

Virtual Assistant

Compazz
08.2013 - 08.2015
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
  • Completed business correspondence, transcription and data entry.
  • Set up virtual online meetings, invited guests and disseminated agendas.

Education

Master of Science - Applied Psychology

PSG College of Arts Science
Coimbatore
06.2011 - 07.2013

Bachelor of Science - Psychology

PSG College of Arts & Science
Coimbatore
06.2008 - 07.2011

Professional Certificate Program - HR Management And Analytics

Indian Institute of Management Kozhikode
Online
11.2022 - Current

Skills

Corporate Trainingundefined

Accomplishments

  • Served as a Council Member serving many positions for 8 years in Rotaract District Organization - Rotary International District 3201.
  • Lead more than 2500 Rotaractors as the District Rotaract Representative in the year 2017-2018.
  • Chaired a youth international Convention for South Asian Rotaractors in 2021.

Timeline

Professional Certificate Program - HR Management And Analytics

Indian Institute of Management Kozhikode
11.2022 - Current

Senior Research Executive

Draup
11.2021 - Current

Process Associate

Amazon
08.2021 - 11.2021

Business Owner

Vava Foods
08.2018 - 08.2021

Business Support Specialist

Compazz
08.2015 - 08.2018

Virtual Assistant

Compazz
08.2013 - 08.2015

Master of Science - Applied Psychology

PSG College of Arts Science
06.2011 - 07.2013

Bachelor of Science - Psychology

PSG College of Arts & Science
06.2008 - 07.2011

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Ajay ChandranSenior Research Executive